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"Great service"

"Did a very professional and thorough job."

"Darryl and Bryce are the "dream team." They have a fantastic skill set, we're meticulous and very professional. I could not have been more pleased. Thank you Calco. -Elizabeth S"

"We could not be happier having hired Joe for a huge job. Our basement was a mess of 60 year old cast iron and a hodge-podge of repairs done by various prior owners. While other companies came out and told us what a nightmare the job would be and quoted us in the $5000 range, Joe calmly assessed what needed to be done, came up with plan and estimated half the cost. He removed every drain line in our home, sinks, tub and toilet, replaced everything with PVC and tied it in logically to the outgoing sewer line. He made sure that all his work was up to code and that we understood each step he was undertaking. He also ran a hot water line so we could install a dishwasher and put a new shutoff on our incoming water service when he notice that ours was in danger of failing. Joe did all the work himself in a single day, checking with us any time he felt we needed to be informed of what he was doing and why. He was punctual, professional and precise. We were also pleasantly surprised when his office called a week later just to be sure things were operating properly and that we were satisfied with the work. That kind of customer service and attention to detail even after the fact is quite rare these days. We look forward to working with Joe again for any plumbing needs we have. We highly recommend him from the smallest jobs to the largest. When we finish the second story of our cape style home, I have little doubt that Joe will be doing the work."

"Henry is a great guy and very reasonably priced. He is very patient and willing to make things right. I am very happy with the quality of our kitchen remodel. I will definitely be hiring Henry for my next home improvement project. Rich Hassinger"

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"Express Drains was the 2nd service I called. The first service tried but was unable to clear the drain. The first service said that I needed to call a company with a more powerful machine, an "eel". I then called Express Drains. Express Drains said that instead of using an eel which was the same type of machine but simply a bigger than that used by the previous company, they used a high pressure hose which would blast away the problem quickly. They came and they cleared the nasty, thick blockage in a short period of time. They left the area clean and I am extremely pleased!!! The photo is the drain "after" the cleaning!"

"Scott visited my home to see what needed to be done. He gave me an estimate and weagreed to when work would be done. Scott arrived as agreed, completed the work and cleaned up when the project was completed. could not ask for a more professional individual. Thank you Scott"

"Aaron did not disappoint. They had to come back as the water heater wasn't the one we needed. No issues, was prompt and professional."

"I wouldn’t be writing this Review if one thing would have happened, TALK TO ME. Don’t place the answering service in the position of telling a Customer that the Supervisor has left for the day at 2.45p on a Thursday. Especially when the Horizon repairman had just fried our whole cooling system, including the thermostat!! What started with a bad fan motor in a new AC system that was only 3.5 years old in a $10,000 system, for which we had waited 4 days for the new motor to be installed. Add to that the fact that the repairman told me he would be at our home at 8.30a and didn’t arrive until 11.30a - after having to use a vacation day to wait at home for them to arrive. Then telling me this will be ‘quick’ all I have to do is switch out the motor by mounting it and plugging in the new one. Hours went by, nothing. He comes in to test the thermostat and it is non-responsive. He tells me to get new batteries, which I did. Then asks me, “these are new?” To which I say, ‘of course’ - you watched me take them out of the box. Then he goes out to his truck for the next 1.5hrs, supposedly speaks with his Supervisor and comes in and tells me that he has fried the system. I reply by saying I will be calling a senior person to speak with them. Called 4 times and never spoke with anyone. Each time I waited on hold for an extended period of time. Each time, I was then told by the answering service that someone would call and never did. Then at 2.45p I am told “everyone has left for the day” and no one would be calling. This was a Thursday, I had been home all day and no one would speak with me. We remain without an AC system, no plan, no calls - - nothing!!! If I could rate them a ZERO, I would,"