Get matched with top furniture refinish pros in Chester, VA

"Job went as expected from beginning to end. We are very happy!"

"Quality work, communicated well, completed efficiently."

"If you want to hire a contractor that keeps your money (multiple $K) and didn’t get the job done, this is the one to hire. We hires Trent to build the sunroom. After he presented the plan and we placed a deposit of $5000 to get the job started. He had an architect come to our course drawing the blueprint but we requested changes. In the meanwhile, we have engaged Trent for other small scale projects, such as adding a wall or adding rails to our porch. We paid all the projects in full after the projects are done. However, the main project on sunroom hasn’t made any progress for over 8 months. Our request to the change of the drawing hasn’t been addressed in a concrete manner. Understanding that Trent might have busy schedule and we didn’t want to wait for any longer. We kindly requested to cancel the project, refund is $5000-minus the drawing fee. He agreed to refund in his initial text but then unresponsive for our calls and texts. However, he also didn’t move forward with our project. So, essentially we paid $5000, got a semi-finished blueprint and waited for over a year and nothing was done. His argument was this $5000 was baked into the cost of other projects but we have separate quotes for other projects from him and we’ve paid in full. After we have read other review about failing to refund $2000, it seems a consistent pattern. Please address it ASAP before we bring it to the next level!!"

"Had a great experience with Mark - I ended up hiring him for more than just carpet replacement, and ended up using him as my seller’s agent to put the house on the market."

"A Home Renovation LLC (Owner: Javier) ​Overall Rating: 2 out of 5 Stars (DO NOT RECOMMEND) ​I hired A Home Renovation LLC for a porch renovation, which included a smaller, agreed-upon auxiliary job. While the project was completed, the experience was deeply unsatisfactory due to both subpar workmanship in highly visible areas and the highly unprofessional and belligerent behavior of the owner, Javier. ​Issues with Professionalism and Communication ​Javier is exceptionally challenging and argumentative to work with. His communication was defined by open hostility, sarcasm, and dismissal of customer input. ​Argumentative and Dismissive: He was openly hostile to basic customer questions and input. When questioned, he repeatedly reminded me that he had "been doing this work 10 years," using his asserted experience to dismiss any concern or design preference I had. ​Rude and Disproportionate: When I politely requested an itemized receipt, his immediate, disproportionate response was: "Jesus Christ you told me at my earliest convenience. I'm working on it. I've been busy." This established a tone of disrespect for the entire engagement. ​Excusing Poor Quality: When a flaw in the completed work was pointed out, Javier’s response was, "you get what you pay for," suggesting low quality was justified despite our agreed-upon contract price. ​Contractual Obligation Treated as a "Favor": He treated the small, agreed-upon extra job as a personal favor rather than a commitment under our contract. ​Critical Workmanship and Material Damages ​The structural work was adequate, but the final, highly visible details suffered from poor execution and damaged materials. ​Poor Workmanship: The final detailing includes uneven cuts and poor finishes in prominent areas. ​Material Damage: We noted several critical material damages upon final inspection: ​Cracked stair post tubing. ​The hand railing running down the stairs is badly scratched. ​A new white handrail has a noticeable black stain on the bottom. ​Conclusion ​Had Javier been willing to engage respectfully, I might have been able to overlook minor imperfections. However, his belligerent attitude, combined with noticeable flaws and material damage, makes this unacceptable. ​I now require that all noted issues, including specific poor workmanship and material damages, be corrected immediately or that I be reimbursed for the cost of professional repairs. Due to Javier's conduct, A Home Renovation LLC has lost any opportunity for future projects I had planned. I strongly advise others to look elsewhere unless you can handle the disrespect."

"Absolutely beautifully!!!"

"Very professional"

"The one star reviews calling out unprofessionalism are spot on. Jason pulled through a stop sign in his box truck and cut me off, flipped me off, and laughed at me as he drove away, even though I and the other car in the road coming the other way both had to slam on our brakes to avoid hitting him. I got the number on the side of the truck to report unsafe driving and pulled over to call, not knowing the owner of the company was the one driving. I barely got out the words "one of your trucks-" when he started yelling and cursing at me saying "That was me, douchebag! What do you want, douchebag?" I tried submitting a complaint to Weathersby Guild in Atlanta and they never got back to me. I feel like posting publicly about this incident is the only path left to try and have this flagrant disregard for safe driving addressed. I can't speak to the quality of the actual repairs, but with how he drives I expect those damaged items, claims of fraud, and additional repairs/up charges mentioned in other reviews to be a regular occurrence. Do not trust this man to transport anything you value, or to be professional/courteous if he doesn't get his way."

"Everyone was professional and willing to do exactly what I asked. The best price and service I could have asked for. Fast friendly service."

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"