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"Project Management Issues & Pending Renovation Work. I 100% agree with one of the previous reviews and, unfortunately, am experiencing the same issues that have caused unnecessary delays and frustration. While the quality of work itself is good, the project management leaves much to be desired. My bathroom renovation started on December 1st, 2025, with a promised completion time of two weeks. It has now been almost a month, and the project is still not finished. I would admit that I am responsible for one week delay in replacing a bathtub. Throughout this process, I have received little to no communication ? no daily updates and not even consistent weekly updates ? regarding the timeline or the scope of work being completed. This lack of communication from the project manager, Orkhan, has caused unnecessary delays and frustration. Coordinating with both the crew and management has been extremely difficult, and the project manager?s attitude has at times been rude and unprofessional. "

"When we moved into our newly purchased townhouse in Germantown, Md, we quickly realized that our kitchen is very old and outdated. We spend a lot of quality time in our kitchen and it had to be remodeled. When we met Willis Builders and their amazing project manager, Willie Acosta, we got our own designers and best advisors too. Everyone on their team was professional, courteous, kind, polite and knowledgeable. We are happy with our new countertops, beautiful backslash and kitchen floors. They also helped us fix our deck and bring it back to code and best condition. Thank you guys for everything ❤️"

VKB Kitchen & Bath is a proud member of the NKBA (National Kitchen and Bath Association). VKB Kitchen & Bath is also insured, licensed (class A), and bonded, and we are here to make sure that each and every project we work on is as spectacular as it is functional.