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"Took all day and unit still not fixed. Had a lot of bad parts from Lennox. Very friendly and knowledgeable guy."

"Old units were removed and carted off, new ones installed and checked out in one day. Installers (2) were friendly, knowledgeable, efficient, and answered all questions satisfactorily (no matter how stupid those questions must have sounded)."

"Prior to calling Bob, we had several guys come in to give us estimates. Bob's estimate was by far the best and the work he did was top quality. He and his guys moved my existing furnace to a new location int he basement and installed a new AC. They also moved the hot water heater. I am very pleased with his service. They were prefessional and respectful. Bob is a straight shooter. Absolutely no BS! I will be using him for ALL of my future HVAC needs. I HIGHLY recommend you call him and have him come give you an estimate if you need service, repair or replacement.
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"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"I had a problem with a new room which we had added onto the house. The water pipes going out into this room had frozen twice. Called a plumber who recommended we call someone trained in insulation work. Called Insulation Pro's who came out the very next day and after crawling down and into the new space knew right away what the problem was. Problem was caused by a poor job insulating the room that the building contractor had insulated himself. Insulation Pro's had a team of workers come out the very next day and re-insulated the failing area. No problems since and I would recommend these folks to anyone needing insulation services. They were great!"

"They were very professional and polite. I called today and they moved me today! A+ service"

"Josh and his crew did a fantastic job.. He was at my house shortly after i contacted him to give me a rundown and explain all the various options and prices. My units were 22 yers old so it was time.. He was more reasonably priced and way more professional than the other two guys i got estimates from... from the time i said go i had a new furnace and ac in a days time. And this was no small job. The quality of the metal fabrication to the duct work was amazing.. thank you josh for working late to get it done for me.. i now have a high efficiency unit that will pay for itself in a few years time."

"I was told a few months ago by a technician who works for one of the larger Heating/AC companies that my furnace was essentially totaled and needed to be replaced, as the unit would turn itself on or off, seemingly at random (it was not short cycling, it was something else entirely). I decided to get a second opinion from David at Complete Image. Boy am I glad I did! For the cost of a service call and hour of labor, he figured out exactly what was wrong, and fixed it. It was a solution that I'm shocked the prior technician didn't mention (perhaps because he was trying to sell a new unit for $3,000+). David fixed the issue very quickly, and taught me a bit about HVAC systems and Nest thermostat wiring in the process. I highly recommend Complete Image!"

"No problems found. Washed off unit outside and tested several connections. No freon added."

Our business is our livelihood but it is also so much more. 1st Priority Heating & Cooling was started to fill in a void in the current market and to make a business that the people of Lee's Summit and surrounding areas can place their trust in. Over the years we have never lost our commitment to our clients and that is what has allowed us to succeed in a very competitive industry. We stand committed to our purpose as we stand committed to the people of Lee's Summit and surrounding areas. Limited availability on Saturdays by appointments only.