Get matched with top walk in tub installers and replacers in Cockeysville, MD

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"The work was done efficiently and quickly in the time frame given at time of the estimate. All subcontractors were skilled in their crafts which led to an outstanding finished product."

"Outstanding workmanship and professionalism! Joe and his crew were meticulous in the work they did and in keeping the area neat and organized. I was always kept up to date on progress and always informed on what to expect with scheduled deliveries. Joe and his crew were always on time and the attention to detail was just excellent. Highly recommend!!!"

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Douglas was hired to get my pool cleaned and ready for swimming. The pool looked like a swamp when he came to give me an estimate. His estimate was a good price so we hired him. He did a fantastic job. He worked very hard trying to get my pool swimmable. He came several days and worked for hours scooping leaves and stuff out of the pool. He scrubbed and vacuumed many times. In the end, he did it and I was very happy. He is one of the hardest working men I have ever seen. Great personality and feels like family. I would recommend him for any job. I will have more work for him in the future. 5 stars."

"Rich and Mike did an amazing job going over the multiple options they thought would be best for our family. We’re extremely happy with the windows and doors. Every step of the process was seamless and I never felt like I was being sold. No scripted sales pitches or 50% of deals and discounts. Just one honest quote that was inline with the other companies best deals. Would highly recommend them to anyone."

"Very well. Workers cleaned up area and worked neatly. Very satisfied with quality of work and would use again!"

"He did a good job, requires some innovations. They managed to get thru it and fixed some time. They are very very good."

"I wish I could give ten stars. Came home from Christmas to a literal waterfall in my house. Steven and his crew were absolutely the best team I could have asked for. Understanding, communicative, empathetic and on top of all that, the quality of their work is EXCELLENT. My entire first floor was taken down to studs and rebuilt and it's better than it was before the disaster."

"Very professional. Got in (used tarps where needed). Did a fantastic job and got out in 1 day (cleaned up and removed old materials). Followed up with us to make sure that everything was to our satisfaction. Will use this company again!"