Get matched with top water heater repair or service pros in Cold Spring, NY

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"Nate called me quickly after my request had been submitted for a replacement 40-gallon natural gas hot water heater. Nate made an excellent first impression; as I spoke to him on the phone, I knew he knew what he was talking about. The heater was installed that day with meticulous attention to detail, and the price was below the initial quote."

"Everyone from the sales team to office staff and especially the actual plumbers that came out to do the work were exceptional. Let me say that I felt completely confident with everyone at Polar Plumbing from the beginning to the end. The installation of my AO Smith water softening system was done with the utmost care and professionalism. I'm very happy with the service received and the neat job done. I would absolutely recommend Polar Plumbing to anyone looking for great work and an excellent team of professionals for their home remodeling or repair work. Warmest regards, Joseph R Rivera (Home Owner)"

"Dave (service manager) is friendly, honest, and very knowledgeable. I needed the smoke pipe replaced on my gas furnace, along with some routine maintenance, and he contacted me shortly after I posted the job. He gave me a free estimate the next day, which included itemized costs of all the labor and each of the parts needed. He and his colleague finished the job quickly and cleaned the area up when they were done. The cost was exactly what he quoted. I will be using them from now on for all my heating and cooling repairs and maintenance."

"Most of the work was performed by Joe's employee who was very courteous and very competent. He completely replaced out inner pipe stem and faucet system in bathroom shower, including cutting through sheet rock etc. The existing system was damaged and not repairable. The work was very clean. Joe specifically replaced hot and cold spigots in the basement connected to washing machine, work being also very competent and clean. Both men provided explanations and guidance that was greatly appreciated. Joe replaced hoses to washing machine and cleaned all water ports giving advise about maintenance. I would recommend this company. Pricing was fair for the time expended. I provided the hardware set and pipe stem for the bathroom."

"The service person was courteous and knowledgeable. WE DID NOT EXPECT TO PAY $127.00 FOR THE ESTIMATE at the end of the visit!! Then he offered us a â planâ ( no pressure) for total service with Electrician for several hundred dollar . It included to charge for estimates. Seriously!! We had wanted to go with local company but no thanks!! In addition, he didnâ t mention ceiling issues with steam in bathroom nor mold or venting. VERY Disappointing!! Rip-off!! I politely wrote to them and never heard back.!"

At Southeast Plumbing & Heating, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote. \n

"David was on time and worked quickly and efficiently. He also took the time to explain how he was making the repair."

"Very speedy and took care end to end"

"Included in the price of the 50 gallon water heater I needed was the plumbers picking up the new water heater, transporting it to my home, navigating the steps down to the basement, and taking away the old water heater. All for the price on the receipt for the new water heater. What Mr. Simpson charges for is the installation of the new water heater and the peace of mind that comes with having a master plumber do a masterful job. Articulate, polite, and efficient, he made me aware of everything he was doing every step of the way. He is obviously a person who takes pride in his work. Mr. Simpson's work comes with a guarantee to amend any problem that arises. A guarantee I have not needed to avail myself of, but appreciate nonetheless. I am thoroughly satisfied with the job he did, and recommend him as an honest tradesman."