Get matched with top water heater repair or service pros in Concord, CA

"Water Heater Masters were top-notch! I called on a Saturday afternoon - they were available 9am Sunday morning to come and inspect and quote. They only had one guy working that day, but scheduled me for Monday morning between 8 and 9. At 8:15am I got a call with an ETA of 8:45, which was a really nice touch! Despite telling me it would take an entire day to install, they were done by 1pm. They also found some creative ways to do the install to avoid drilling through my stucco (for the exhaust vent and for the condensate run-off). Very professional and clean-looking install. These guys may not always be the cheapest around, and they recommended a top-of-the-line heater (which is what I really wanted anyway), but I'd much rather pay a little extra for that level of service and support. Thank you!"

"It went very well and all the issues were resolved quickly. Adan was very professional and confident service person. We highly recommended Payless water heater and plumbing."

"I replaced the water heater and all is well"

"Cali Water Heater Solutions gave a reasonable quote for my new tankless water heater, then did the job quickly and thoroughly. I highly recommend using their services. The team is professional, responsive, and deliver on quality service."

"Technician (Charle) came to assess a problem i had with my hot water heater. He was professional and approchable. His assessment and explanation of the situation and of available fix options to the customer was clear and most importantly, honest and useful. My appreciation!"

"He replaced our broken water heater the same day we called. Did great work for a very reasonable price. We couldn’t be more pleased."

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"From arranging an appointment to the actual appointment, I was treated with polite service, and the technician was very pleasant and knowledgeable. He explained every detail of the problem and expertly accomplished the repair quickly. I won't hesitate to use this company for future plumbing repairs."

"The plumber came almost at the end of the appointed time. When he arrived, he was fairly arrogant, and refused to negotiate despite coming from Angie's list. Lastly, he repaired the leaky line in about an hour, charging $530, and also did not provide the water plastic box for water line. We had to purchase one from another store. When I paid for the invoice, they didn't tell me that they are charging additional 3% with credit card. All in all, they did the work, but at a high price, and so so customer service."

Friends and family Plumbing and Drain Cleaning, (DBA BCMN) is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.