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"We found multiple issues with the heating system with our new house, and had to get a few service calls. We are glad to find Genove Oil & Air Co, they were very competent & professional, and fixed all the issues quickly and helped me understand the system better. Franco who does the scheduling is very accommodating, and kept me informed if the technicians were late. Frank and Richard (their Sr technicians) definitely know their stuff, and pleasant to talk to. This is a well run company and we would definitely use them again."

"Airco is a great family-owned and operated business, very fair and knowledgeable. They replaced our forced air central heating system (oil) in a day, and were quick to respond and get to work despite how busy things were during the January cold-spell. I would highly recommend for your heating and cooling needs!"

"We've used Atlantic Heating & AC for many years and wouldn't consider any other company. Atlantic is extremely responsive, priced reasonably, and they always do a great job. We've never once had to call them back to resolve any issues associated with their work, and they've done a lot of work over for us over the last 9 years. Recently, our water heater died very suddenly; I came home from my office and water was leaking out of the water heater onto the basement floor. Within minutes, their service manager was guiding me over the phone regarding which valves to turn off etc. and he had me take a few pics to send to him. The very next day, a serviceman was at our house installing a brand new, much better water heater than the house had come with, and we haven't had an issue yet, and this was several months ago. I'm a Realtor and Atlantic has bailed my seller clients out of HVAC issues on a moment's notice, so I will always be grateful for the excellent sales and service that we receive thanks to Atlantic Heating and AC."

"We have been a Palmer customer for 6 years. The front office and the technicians has always been great to work with. We have been using their AC and Heating Service Plan and on automatic oil and propane fill for years and we have never had an issue. My most recent experience was today for the AC Service Plan. The technician (David) was very polite, experienced, knowledgeable and respectful of our time and home. It’s always a great experience to have maintenance conducted in you home and have the technicians give you expert advice on your heating and AC system. Our AC system is well over 25 years old and still running strong thanks to Palmer. I continue to be impressed with Palmer and will remain a customer for the foreseeable future!"

"Very professional. In and out service. No problems during installation. Very pleased with our purchase and choice of installer. Patrick Bedard did a really great job!"

"I typically get several estimates before any major expense. I do this to gather information as well as compare price and the people behind the websites. Two other companies were recommended to me by friends. Accurate was my third estimate. My previous furnace was installed by Accurate and serviced by Accurate so I was going to check with them before buying a new furnace. Accurate even showed up first thing one winter morning when the furnace didn't turn on. 



Each estimate said something a little different about which furnace to buy and how it should be installed. Derek from Accurate showed up on time and appeared to know the product and the installation requirements - including the expectations of the local building inspector. The building inspector has to approve the installation when it is finished. I honestly don't know if I chose the right furnace by purchasing a TRANE. I didn't want the most expensive model and I wasn't pressured to buy it. I did buy the pricey air  filter since a family member has allergies. 



The installation process went very smoothly. The man who spent all day doing the installation was low-key, friendly, and appeared to be doing a careful job. E.g., he didn't talk on his cell or blare a radio. Accurate arranged for the plumber to do the gas line hook up and the electrician to connect the new furnace and install a CO2 alarm. The plumber returned at a later date to show the finished job to the building inspector.



 It took a lot of time to learn about the new high efficiency furnaces, talk to friends about how they managed home heating issues, and then meet with contractors. Since it's such an expensive and long-term purchase, it's a tough decision. I decided to stay with Accurate based on past experience and I think it was the right call.
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"Very responsive communicators, helpful with advice, seemed to have my best interests in mind. Installers were very courteous, friendly, efficient, and cleaned up beautifully - explained equipment and coordinated well with other contractors involved. Definitely recommend."

"New faucet has been installed an inch or so too far outside. The two securing screws could be driven into the wood by a few turns only."

"The estimator came to our home as promised to review our needs for a central air conditioner and furnace replacement. He looked around including other floors, but did not perform a manual 'J' calculation. He did not feel that our ductwork return on the bedroom floor was sufficiently large enough to provide adequate cooling for this area. He proposed a 5 ton condenser. A previous contractor, who also did not perform a 'J' calculation recommended a 3-1/2 condenser. In the end we chose Fujitsu mini-split ductless systems from another contractor who did do the 'J' calculation, for cooling and supplemental heating and to keep our existing furnace for the time being as backup. I don't feel that All Phases was necessarily wrong in their proposal but my wife and I felt more excited about mini-split systems which we had not heard of before."

"Chimney Chap did an excellent job replacing the termination cap on my Vermont Castings gas stove at a reasonable cost. The two technicians who performed the work were very professional and worked hard to overcome some unforeseen installation difficulties. From my initial e-mail to the installation of the cap, Chimney Chap was very responsive. Meanwhile, some other companies I contacted were unresponsive and less interested in performing a small installation project. I will surely contact Chimney Chap, Inc. in the future if I experience any problems with my gas stove."