Get matched with top in Congers, NY

"While looking for a plumber to inspect and replace a leaking water heater, I found Rapid Repairs.  I called the number, and was directed to send a text message if I needed a emergent response.  After only a few minutes, I got a response in a text message addressing my issue.  They were professional and answered my questions as best he could without being at my house.  I even got estimates based on my answers.  The only reason I did not utilize their service was that I needed hot water immediately, and they were already on multiple service calls, meaning the earliest they could come out would be Monday.  
I would definitely use them in the future, I was very happy with the response and appreciated that he was polite and understood that I couldn't wait for them to become available.
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"Things went great! Moe assessed the problem with each of the toilets in my home. He looked at the first toilet and determined the entire mechanism inside the tank (float and flapper) needed to be replaced. The second toilet was an easy fix so he did that free of charge. The third toilet he determined only needed a handle, which I told him I could replace myself once I went to purchase the correct handle. So, he completed the repair on the first toilet and as a new customer he honored the 15% of coupon for Angie's List members. I was a little disappointed that a new toilet mechanism with labor costs $175. However, based on my research this price is about $20 cheaper than the average cost to repair a toilet. And the 15% discount ($26.25) also helped to ease my sticker shock. I would recommend Cross County as well as use them again."

"There are four pillars to good service: communication, quality, reliability and fair pricing. Bottom line - Mark hit all four at an incredibly high level...not only did he prove himself to indeed be a master plumber but also a master service provider. After a few not so successful experiences in the past, I am happy to say I have found my go to for all plumbing needs and I recommend MFS with my highest confidence. Details - I had a clogged drain which I was unsuccessful at snaking myself and proved to be a bit more complicated than initially thought, requiring some replacement plumbing. Mark responded to me immediately and his communication throughout the process was incredible. He made allowances to conform to my schedule, coming out on a Sunday even though it wasn't an emergency (and not charging emergency prices!). When the job required more than we had anticipated, Mark arranged to come back two days later, again convenient to my schedule, and completed the repair/replacement of some plumbing while clearing the pipes. Professional and superb quality of work, Mark was also wonderfully pleasant and enjoyable to work with. I was not able to be present for the final repairs on the second visit so Mark actually sent me pictures of the work upon completion and a video of the water vortexing down the drain! His final price for the two visits and work was very fair, I could not have been more pleased with the whole experience."

"When Frank delivered my cabinet doors and drawers all I could say was "WOW". They came out amazing. My thirty year old cabinets look brand new! I keep getting raves from family and friends who have stopped by. Frank was easy to work with. Arrived on time for our first appointment, went over everything with me and answered my questions. He answered the phone whenever I called him, and responded to emails promptly. I never felt ignored or forgotten. I would definitely not hesitate to use The Refinishing Company again."

"Marisa was super responsive getting back to me and setting up same day work. Todd came out and fixed a problem toilet install, having to work around many old house issues. Same for doorknobs. Efficient, cheerful, prompt, reasonable rates. Really good company."

"Excellent, the company personnel Bob, Kathy & Paul gave us many options on choosing what had to be done to improve the unit. Everyone is very easy to work with. Most importantly, after the job was completed, any items that had to be adjusted they came back and fixed the problem."

"Installation crew worked very hard to complete the installation in a single day. We walked the property and discussed everything that was not defined in the initial plan. The final plumbing and setup steps were done quickly and efficiently. The crew tested each zone and adjusted the sprinkler heads for max coverage."

"Went very well. Cleaning, vacuum and closed pool. Thanks for for a job well done! See ya in the spring / summer?"

"Platinum Carpentry have done excellent jobs on our house. We have had several projects but the 2 main ones are the basement that was finished and now an open floor plan on our main floor (on target to complete over next 2 weeks). We have been very happy with them. The price is right and the quality of the work is great. They are very professional and responsive in all manners. We love our rooms they have done for us. I also appreciate Lisa's honest opinion around design and other aspects of the job. I'd hire them again for more work."

"They were amazing, quick to respond and very efficient and professional. They turned what could have been $10,000 plus in flood damage into much less and were able to save my furniture and cabinets! I would definitely hire them again! In the most recent storm the entire first floor of my home was flooded with 6-8 inches of water. In a situation like this, you don't want to wait. So i called them immediately. Within just a few minutes they were at my home accessing the damage and making a plan for repairs. They started work right away, moving furniture, drying and wet vacuuming everything possible. By the first night most things were dry and clean. Because of this, i was able to save all my furniture and Kitchen Cabinets. We are still working on the final drying and repair of the walls, but i have faith they will do the best work possible."