
Serving Coolin, ID and surrounding areas
In business since 1986
Credit card accepted
"This company was on my list of those to call to see who could come on a Friday afternoon to get this fixed. I contacted 3 very well known companies in this area and everyone except Chaud Company told me that it would be Monday before they could come and fix the leak. I explained to them that it was an active leak that was going to cause more damage and wetter carpets by Monday. I was met with a "don't care" attitude BY EVERYONE BUT Chaud Company. It was a steady drip that I discovered could have caused significant damage had I not been able to get it fixed the same day as it had obviously been leaking for a day or two already. I discovered the leak at around 2:30 pm on a Friday, had my call returned by Chaud Company within 10 minutes by a person who was very concerned that I had a water leak and asked how severe it was. I was asked if it was causing damage and how bad did they need to get there. I explained how bad the leak was and she told me that she would try and get someone there within 15 minutes. I had a plumber onsite by about 3:30, knew what the problem was (a bad PRV or pressure regulating valve), and it was fixed by 4 p.m. Now, the valve is expensive, but I knew this going in because he has a book with every possible plumbing job listed in it and exactly what he charges for every job and they tell you EXACTLY what it will cost before he ever fixes a thing. The fast response and willingness to work past 3 in the afternoon on a Friday are nice, but there is something to be said for KNOWING EXACTLY how much the repair will cost you before they start working. I don't know about you but when you have someone working on your plumbing and they tell you "we will have to see how long it takes and what happens", every clang of the wrench makes your wallet cringe. Not with Chaud Company. Chaud is VERY professional, courteous and works fast and is just a nice guy. I would recommend his services to my friends and would definitely call him back if needed again! I should also note that because it didn't take him as long to complete this job, the price he actually charged me was LESS than the estimate he gave me before he started, which is always a nice surprise."































