Get matched with top gas piping pros in Coram, NY

"They are weak in trouble shooting and providing clear recommendations due to which we incurred significant costs. It’s sad to give your business to a company wherein you spend $2000 on a repair only to be told 72 hours later you need to replace the entire furnace. No appreciation for customer loyalty or that during COVID some refund should have been provided. Instead they did not take any ownership for it. Furnace was only 13 yrs old and they did the maintainence on it for 10 of those years. We lost our heating one say and they suggested the furnace required a new inducer and mother board for $2000. We went with that repair only to find out 72 hours later our heating stopped again abs this time it was found our heat exchanger was leaking water. Anyway nothing good comes out of taking undue advantage of people. The lesson here is try to find a company that has expertise in your brand of furnace. We later researched and found out our furnace was known to have heat exchanger issues. This company only has knowledge on the brand of furnace they install. Everything is else you as the customer do at risk as they will not take any accountability of their repairs don’t work. I have never come across a company like this one."

"This is the second time we have used Bill. On both occasions, Bill was friendly, professional, since my son and I aren't really plumbing friendly, he was very thorough when explaining everything he was doing. Bill gave us different cost-efficient options, told us which he thought would be the best way to go. If you are looking for a plumber who knows what he is doing and is also trying to help the customer save money as well, Pipe Doctor Plumbing is the way to go. After our experiences with Bill, how honest and knowledgeable he is, and how once his work is complete, we have NEVER had to call him back to fix something he had already fixed, I do not think I would ever be comfortable with trusting another plumber after Bill. I have had my own home for many, many years and have dealt with many contractors, electricians, and plumbers and I have never felt comfortable like I do with Pipe Doctor and listen to his advice. I also have never let any workers in my home do any work while I was not present and that says ALOT. I would recommend Pipe Doctor Plumbing to anyone in need of a Plumber. FIVE STAR RATING"

"Unreliable, unresponsive. Owner does not finish jib contracted for. Further every excuse is given as to why he cant come. Stay away."

"Louie replaced my utility sink pump in my basement."

"They are very good, they did good work."

"Terrific and very friendly"

"Nuri got the job done and quickly."

"Willing to work with schedule to make appointment Technician ran late but other then that he quickly and efficiently did the job"

"After multiply good experiences with this company, I am deeply disappointed by their performance and the workers apathy towards customers. They caused delays by refusing to coordinate and layout. My bathroom took 3 weeks longer and incurred thousands extra in charges from other contractors involved. In the end, I view this company as only someone who takes money from customers, rather than continue long term work and referrals."

"On April 21, 2018, Ernest Serghi of American Plumber, LLC gave an estimate to replace the existing 1.5” underground gas line from the gas meter to the pool heater. This line is buried 30”. I told him that I wanted a 1.5” poly gas pipe buried 18” which was specified by the Holmdel plumbing inspector. He agreed to this and I signed the contract. On May 9, 2018, Ernest came to do the job and dug a narrow trench with a small hand-operated trenching machine and rolled out the yellow poly gas line, I measured the depth immediately and told Ernest that it was only about 12” deep and I wanted it 18” deep as he had agreed to. Ernest said the Code only requires a 12” depth and refused to dig the trench deeper. Ernest did the job in just 2 hours since he did not dig the trench 18 inches as he had agreed to. I have photographic evidence that in one area the gas line is only 9 inches deep. This is a violation of NJ Fuel Gas Code 404.9 that specifies a minimum burial depth of 12”. On May 10, 2018, the Holmdel plumbing inspector looked at the job quickly and approved it. However, he failed to measure the depth of the gas line and did not realize that it did not meet the minimum burial depth required by the Code. In the contract job description, Ernest did not specify in writing the 18” burial depth of the gas line that he had agreed to. I should have required this wording since Ernest did not honor our verbal agreement. I have contacted American Plumber, LLC several times in an attempt to have them correct the code violation and adjust the contract price to reflect the work that was actually done. Instead of trying to correct their error, American Plumber, LLC is demanding payment in full and filed with the Clerk of Monmouth County a Notice of Unpaid Balance and Right to File Lien against my property. I have filed complaints about this unscrupulous and dishonest contractor Ernest Serghis of American Plumber, LLC with the NJ Department of Consumer Affairs and Better Business Bureau."