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"Unprofessional and Unreasonable pricing. I hired them last week to connect a refrigerator water line and move the water heater lines slightly away from the unit. While they did install a new shut-off valve and adjust the water heater lines, they failed to replace the existing copper refrigerator water line, even though it was very short, tight, and clearly not suitable. Instead of recommending a proper replacement, they tried to reuse the old copper line. As a result, the connection started leaking immediately when I pulled the refrigerator out, which is exactly what a professional should anticipate and prevent. The billing was also an issue. The technician arrived around 1:30 PM and finished by about 4:30 PM, which is roughly 3 hours of work, yet I was charged for 4.5 hours on an hourly basis plus parts. I had received other quotes for the same work in the $350?$450 range, but Jack L Plumbing charged $670, making them significantly more expensive with no added value."

"Very helpful and considerate. Explained what is going on with sum pump in detail. Very cordial. Thank you"

"Great job!"

"I am writing to express dissatisfaction with our $27,000 furnace and A/C replacement from Logan Services. Our sales rep, Cameron Young, misled us with a "Bait and Switch" tactic. He promoted a free accessory with the furnace purchase, offering options like a Whole House Humidifier, which we discussed specifically for our downstairs unit. After installation, we found that the humidifier was missing and instead received an April Aire Merv-11 filter, which was never mentioned. When we contacted Cameron, he claimed we misunderstood and refused to resolve the issue without extra charges. Customer service was unaware of the filter and kept confusing it with the humidifier. Despite escalating the issue to management, they sided with Cameron and refused to honor the promotion. Logan Services’ failure to resolve the issue and their unprofessional handling have led us to decide we will not do business with them again."

"Awesome price and high quality parts and work no extra pay for warranty "

For over 50 years, homeowners in Columbus, Dayton, and Cincinnati, Ohio, have relied on Logan Services as their preferred heating and air conditioning provider. We are now excited to offer professional plumbing services as well. Whether you need assistance with your air conditioner, furnace, heat pump, ductwork, or any other aspect of your climate control system, or if you require plumbing solutions, we are the dependable residential HVAC and plumbing experts you can count on for prompt and friendly service.

"The service was performed by one of the field managers, who did the job personally, so I didn’t have to wait all day. He was very efficient, and very professional. He also made some recommendations that could save me money down the road. His name is Jason, and I couldn’t be happier with my experience. If anyone is undecided about who to hire to do any kind of work, you won’t go wrong with Mr Rooter. Will definitely be calling them for any future projects I may have.."

"They did a great job and came back the next day to do the work as it required two individuals"

"Keith, from Kleen Water, has done several jobs for me relating to issues with my well. His expertise is unmatched. Anyone who can put up with me is great :). Prices are reasonable, and he is always on site the day I call to assess the issue. The well issues have been a huge stressor for me, he always makes the process less stressful. His professionalism and knowledge is unmatched. I will recommend Kleen Water to all my rural neighbors."

"Great free home evaluation. Honest nice review. Only wanted to help. Very flexible. Great communications. I will call them again. Really helped me out. "