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"Danny treated me like an old friend with helpful and timely service. It was refreshing. He inspected the unit, found a failed capacitor caused by an add-on Michael and Sons installed last inspection. Danny replaced the failed part, removed the add-on, and I was back in business in less than 30 minutes. I have a new HVAC provider!"

"From some perspectives, the work was a bit of a mixed success, but the entire situation ended up with us deciding to be Heil Plumbing customers for the long run, including for some planned bathroom and kitchen renovations (when we can afford it). Saturday afternoon, I came home from work and smelled an odd "wet" smell. After some hunting, we found that water had pooled around the water heater/furnace area and spread from that corner into three adjacent rooms. Drying up the puddles, it appeared to be coming from the water heater. We called Heil Plumbing (having heard about them from a coworker as well as Angie's List) and they had someone out within hours. He replaced the water heater, noting that it must have been broken on the bottom because the top looked fine. We'd turned the water off to the heater and no more water was coming out. However, Monday morning, I went down to find just as much water as we'd seen over the weekend. It turned out that the water heater hadn't been the problem at all. When I called the plumbing company, they had someone back at our house within the hour. He fixed the issue (which turned out to be a broken pipe draining condensation from the furnace) and then wanted to discuss how to make the entire situation better.
For personal financial reasons, this could not have come at a worse time, but Heil really tried to make it right. They have agreed to reimburse us for the emergency surcharge of the heater fix and take $100 off the usual cost of installing the new water heater. They did the actual fix to the furnace line itself at no additional charge and were even nice enough to fix a small faucet issue in the kids' bathroom for no additional charge. Yes, we could have fought for more, especially because this was such a bad time for the expense of replacing a functional water heater to hit us. But on the other hand, they could have chosen to be difficult about the entire situation and were not. Instead, they owned up to a mistake and made it right with such professionalism and courtesy that we will happily go back to them again. Given that we have an older house that will no doubt need additional emergency fixing, having a plumbing company we can trust means the world. A mistake can happen to anyone--what you do after that builds your reputation as a company.
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"Excellent!!! They made the appointment right away, came out and it need replace. A soon a they got approve, they installed within two days after approval. They send a text with a picture on who is the tech. With a paragraph about them."

"Rob Rhea was very professional and showed exceptional workmanship when replacing and installing my Aprilaire Dehumidifier. He came to my house on 3 different appts. and was prompt, on time and called to let me know he was on his way. Also very knowledgeable. I would recommend him to any of my community neighbors. Thank you Joe Schiavo"

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"We were very pleased with the installation and operation of the ac/ furnace. Very professional and have recommended them."

Whether you need a repair, preventive maintenance, or replacement, we are your plumbing, heating, and air conditioning service provider in the northern Virginia and surrounding areas. We invite you to give us a call!

Constellation Home, formerly BGE HOME, is your go-to home services company in the Baltimore area. We specialize in expert HVAC repair, installation, and maintenance, as well as comprehensive plumbing and electrical services. Our licensed and certified technicians are committed to ensuring your comfort with reliable, 24/7 emergency service. We pride ourselves on being on time, in uniform, and prepared to complete every job correctly on the first visit. We're proud to serve homeowners in Baltimore, Baltimore County, Anne Arundel County, Harford County, and surrounding communities. For a licensed team you can trust for your heating, cooling, plumbing, or electrical needs, contact us today.

Award winning. Additional DBA - Lisas's Elite Sedans.

"William Barnes provided quick and efficient services with picture and information provided for our records. Fourth time using Sila - ac unit installed and purchased, and 3 plumbing/heating calls - all done well for good and straightforward pricing! Highly recommend."