Get matched with top water main install, replace or repairers in Douglas, MA

"Very professional,on time and kept me informed.Did a great job, looks great!"

"Came same day I called and repaired my leaking pipes in just a couple hours! Great service and friendly technician."

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

"Work was done efficiently and communication was good. Will contact again."

"They were reasonable and very good. They were prompt and will recommend them to other people."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

Commercial/Residentia Plumbing contractor specializing in service/install of water heaters, tankless, boilers, and gas piping.

"David’s team arrived when they said they would, fixed our issue really quickly and left the work areas cleaner than when they arrived. Great experience, will hire them again!"

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

DirectLine Plumbing & Heating is a full service company. Commercial-Residential-Industrial. We have a list of excellent subcontracts if needed and our prices cannot be beat-We also have a great rebate program for water heaters (must qualify)! All work is 100% guaranteed.