Get matched with top garage door installers and replacers in Drytown, CA

"They replaced our garage door"

"Initially we thought we were just in need of an adjustment but the actual spring was falling apart and they replaced it on the spot. AngiesList coupon deal $75 for garage door tune up and an additional $350 for the replacement of the spring. Not happy about the additional cost BUT it was totally necessary. 5***** all the way around!"

"Wow ... from initial consultation to installation, Haney Garage Door is top-notch. I got a beautiful garage door at a reasonable price with excellent service. Our installation technician, Trinity, was a gem. He arrived on time and after a quick inspection got to work. In was heating up in the Sacramento Valley, but he kept right on working with a minimum of noise. In under 3 hours, the old garage door was removed, a new garage door with opener installed, old garage door was taken away and there was time for a complete tutorial on how to operate it. I will be proud to say that I am a client of Haney Garage Door Services!!"

"Door-Mart showed up to my residence timely, provided a reasonable estimate immediately ($100 less than my first estimate) and had everything on hand to repair my garage door. The technician was done within one hour. I would definitely recommend them."

"Precision replace my dilapidated garage door and we upgraded to a garage door opener (a new thing for me). Although the project took longer than I expected I have been pleased with the result."

"Great job! Consistency in communication and attention to detail to assure correct functioning of garage door/opener!!!"

"Excellent! Love the new door and opener. Timely, professional, good price, excellent service and left the place clean! I recommend them!"

"Great! The installers assigned to our job had called in sick for the
day, but the company sent one of the managers who was able to do the
work quickly and professionally.  He even worked around my fully loaded
garage.  There was a delay in hauling off the old door, but eventually
everything was taken care of and the new door looks and functions great.
"

"Jesse was great. He came in to replace the springs but when asked did a complete assessment of the garage and recommended other changes that seemed reasonable given the age of the door. He was good to work with. We hope to reap the value for the money in the coming years!"

"The garage door manufacturer required a $2500 deposit and was involved with the garage remodel starting June 2013 regarding measuring the openings while framing/stucco/drywall was in progress. We did request a vertical V grooved exterior appearance.
Manufacturing and Install:
The doors they manufactured and brought to the home were a manufactured paint-grade manufactured wood doors, looked VERY heavy & bulky (qualities we had never requested)  otherwise nothing special from the outside. The windows were single-pane.When they installed them I noted that the doors did not seal around all the edges equally, leaving gaps (1/2-3/4") along an area of the side/top of the doors, that will allow for small rodents or leaf blower projected debris to enter the garage readily. Elk Grove Overhead Doors made some adjustments, then blamed the situation on the stucco/framing and stated it is the best they could do, leaving me with uneven significant gaps around both doors.
Now after the initial rain exposure ( moisture only since they are protected by an eave)  it ALSO appears the exterior surface of the doors is starting to have blister-like but deep bubbles ( I would guess delaminations of the manufactured wood product) in several small areas, and the wood appears to be delaminating (flaking superficial layers at several of the V-grooves.
Openers and door function:
When they attached the openers my wife and I were alarmed how loud and 'clunky' the doors/openers were! Sounds like a castle draw-bridge being retracted with big chains. Since our garage doors are near our neighbor's master bedroom we had erroneously expected the new doors to be less noisy than the older doors we had. They installed chain drives ( instead of belt drives) which they stated they needed to use because of the heaviness of the doors. They stated most of the noise was the chain drive.Again, we never asked for  heavy doors. It appears as if  the doors are striking the middle rail when initially opening though they assured us it only looked that way. I was dismayed that these type of details were not worked out on paper before manufacturing and install since they were involved early in the garage remodel.
The wheels in the tracks intermittently squeal and sound as if they are not properly riding in the rails.
Corrective actions:
 
Initially after install and before full payment was made Elk Grove Overhead Door came back and "adjusted" the doors assuring us that they were fine and were not striking the railing and that they were not responsible for the door and wall leaving gaps.  Since they were been paid in full, they responded to my telephone call and promised to come out and take a look what they could do to make us satisfied with their product. They were a no-show for that appointment; since then I have made several telephone calls to John with our concerns and dissatisfaction with the doors and the noisy functioning; he has been apologetic and verbally responsive with promises that they would call me back the following day or week to set up a time to come out to make things right.  Several excuses later, (only after I called them and reminded them they had not called back to schedule repairs as they had promised) and 7 months after installation and payment we have new noisy doors that don't seal, sound like they are breaking/not functioning right and now the material they are made out of appears to be blistering and flaking. Wondering how soon I will need to replace the opener or door??
Nice polite people, but I would avoid Elk Grove Overhead Door at any price; my opinion is the new acquired headaches and expenses that come with the doors are not worth it.
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