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"Most of the work was performed by Joe's employee who was very courteous and very competent. He completely replaced out inner pipe stem and faucet system in bathroom shower, including cutting through sheet rock etc. The existing system was damaged and not repairable. The work was very clean. Joe specifically replaced hot and cold spigots in the basement connected to washing machine, work being also very competent and clean. Both men provided explanations and guidance that was greatly appreciated. Joe replaced hoses to washing machine and cleaned all water ports giving advise about maintenance. I would recommend this company. Pricing was fair for the time expended. I provided the hardware set and pipe stem for the bathroom."

"These guys are efficient and use top notch piping and fittings for the job!"

For over 85 years, Crisafulli Bros. Plumbing & Heating Contractors, Inc. has provided plumbing, sewer and drain, heating and cooling design, installation, service, scheduled maintenance, and electrical services to our clientele. Founded in 1939, our company now spans three generations combining the pride and craftsmanship you expect from a locally owned and operated family business with the resources and knowledge available from a large national company. With a growing workforce and a fleet of vehicles driving around every upstate NY neighborhood, Crisafulli Bros. is one of the largest mechanical contracting companies in the Capital Region. Our vast resources and commitment to quality led to us being recognized as the Best of the Capital Region for over 16 straight years and named a Top Work Place. We have set the standard for plumbing, heating, cooling, and electrical craftsmanship in the region.

"Completed repairs as requested and helped with discovering major issues with the house gas lines."

We take great pride in our 3 years of experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Great customer service. Very nice people. Technician left some pipe dope stains on counter that I got out but with some scrubbing."

"They replaced a section of cast iron drain pipe that was leaking. They were prompt, courteous and professional. Would call them again."

"We have hired Empire State Plumbing a few times and they have been professional from start to finish—always on time, friendly, and great at explaining things. They clearly know their stuff, fixing my issue fast and doing a top-notch job. You can tell they have tons of experience. Definitely my go-to for any plumbing needs!"

"This was a big deal purchase. I was not happy with that deal at all. I think that the advertising on this is extremely misleading. It's suppose to be a $39.00 service call and $39.00 off. As it turns out, he says, and this is certainly not clear in your advertising that it is $39.00 for a service call and $39.00 for a return visit. Based on his prices, there will never be a return visit. I mean, if I'm getting a $39.00 service call, and it's a relatively simple job, I wouldn't expect to cost me almost $200.00 more for him to do what he did. His prices are crazy. It turned out not to be a good deal. If a service call is $39.00 and someone is there for an hour, or less than an hour, probably close to thirty minutes. How much would you expect that to cost you? The service call is already paid for as part of the deal. I just think his prices are crazy. I don't remember what the total was, it was around $200.00.  It ended up costing around $200.00, I had to argue with him on that. He wanted to charge me another $75.00 for installing one little piece of pipe. It was really kind of an optional we might as well change this while we're at it. I'm not trying to be cheap in any way, shape or form but, I think his prices would have been high if I had not paid for the big deal. So, the big deal turns out to be nothing. Signup and basically get nothing. I don't have any problem with the quality of service but, his price is what's crazy. No other real comments other than that. My interaction was fine. The work that was done was fine. There was nothing exceptional, nothing that was poor. Nothing beyond what you would expect from an ordinary situation."

"I would definitely use Art at Dunham Hollow again. Arrived right on time for appointment and installed faucet as requested. Very pleased with experience."