Get matched with top oven or stovetop repair or service pros in East Nassau, NY

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Technician went above and beyond to make sure all appliances were working properly, answered any and all questions, and gave helpful advice."

"We were told the work would take six days, discounting the problems with the counters, it would have taken three weeks. Work started on February 12 and was completed May 2. At one point we were without a kitchen sink, dishwasher and stove for six days for no valid reason. Tile floor - best part of the job. It came out very well but only after we insisted they grind edges of large tiles cut to make smaller pieces for the pattern. This to match the manufactured edges of the ordered tile. Silestone counter tops - Installed four times, first three were either cut incorrectly or did not color match. Owner refused to fix the problem after the second installation until Angie's list and I wrote separate letters. I never saw the owner again after that disagreement. Stove - once installed after all other work, the stove was a quarter inch higher than the counter tops. I was told that was "normal" and the gap was filled with a carpet floor edging and glued to the stove. Slate backsplash - First installation was fine. The joint between it and the counter tops had to be removed to allow for the last two counter top installations. The final work was rushed and not nearly as good as first done. No one ever seemed to be in charge or have a working knowledge of what was to be installed or where. One day the general foreman was working on the stove connection while a worker was installing tile where none was to be installed. Ed, the general foreman is very good and competent, however, he is spread very thin. Very little attention was paid to the existing surfaces. Tile and other building materials were stored on finished surfaces. The walls were gouged and door moldings were scratched and dented, needing repairs by owner. Coffee and tile grout cleanings were sprayed on walls and doors. In the new sink, the disposal flange inserted to match the sink color created a puddle in the sink. The owner said this was normal and most customers didn't complain about sink puddles. He also said the insert would not last long anyway. Lori, the office manager was often helpful, but she has since left the company. Angie's list was helpful in getting the company to properly install the very expensive counter tops. I would not use this company again, nor recommend it to my friends. They require the owner's constant attention, frequent phone contact, and vigilance, since they exhibit little vigilance. While they employ their own crews, on at least two occasions, one of the crew was here on his first day."

"Prior to calling Choice I had looked high and low for the correct knobs that fit my oven. Believe it or not the technician actually had, in his car, the correct knobs. We were so thankful. He was prompt and very professional. Choice found him somehow and I was very grateful. Thanks Choice!!"

"The technician emptied the freezer, which was in the basement, to work on the part that needed repair. Then he neglected to put anything back into the freezer, including a turkey I had bought for Christmas and a rack of ribs. Two days after he left, I went out of town for two weeks. The turkey actually exploded and spewed its liquid all over everything, which had to be discarded. I let AHS know and they couldn't even bother to call me or follow up on this. I'm considering not renewing my contract with them because of the quality (or lack thereof) of many of the providers they send."