Get matched with top central a/c installers in Ebony, VA

"I called Rogers out because my AC unit had started freezing over. Brandon came out for the initial visit and explained what was going and that it appeared I had a leak somewhere in the line. He was very professional while visiting and I asked him to give me options for replacement since my unit was older. He presented a few options and explained the pros/cons to each and broke down the pricing very clearly for me. I never felt like there was a push for any of the choices, or for replacement overall, simply options of what was available and would make the most sense for me. When the installers came out they were both also very professional and very kind with my young children who were curious. They were very cautious not to track anything inside of the house and cleaned up every piece of paper and strip of wire when the left. The install was clean, everything was explained very well to my wife and I as far as features and operation, and we were overall very happy with the entire experience. They are new in our area, but we will only be calling them in the future."

"Went very well, fixed my computer quickly, worth the money
"

Established in 1984 as a family owned business by our current Owner and General Manager Andy Anderson, Riverside's foundation principles of the highest quality customer service and quickest response time continue to be top priority today. Even more than twenty-five years later, Riverside Heating & Air has maintained the "family" friendliness ability to meet today's residential and commercial needs.\nThrough hard work, customer service, and employee training, Riverside has become the most trusted name in Air Conditioning, Heating, Air Quality, and Home Generator products.\nAlso Serving the Middle Peninsula, including:\n* Urbanna, VA\n* Saluda, VA\n* Gloucester, VA\n* Mathews, VA\n* Kilmarnock, VA\nTwo Locations to Conveniently Service You:\n12549 Warwick Boulevard\nNewport News, VA 23606\n4041 George Washington Memorial Highway\nHayes, VA 23072

"Installer was prompt and professional."

"Everything went well at that time. We called on them after the store we purchased it from were unable to get the appliances installed correctly."

"There was only one hang up. When I contacted them through e-mail I indicated that I wanted to talk about installing an antique wood burning stove in addition to the chimney inspection and cleaning. The appointment was made for the afternoon on a certain day. But, the guys called that morning and left a message on my voicemail saying they could come early. I did not get the voicemail and they showed up early anyway. I was not home but my mother was there. Unfortunately, these guys did not get the word from the scheduler in the office that I wanted to talk about the installation of the wood burning stove in addition to having the chimney cleaned. So they came did they work and left. I called the workers back (since I had their phone number from the voicemail) and communicated my annoyance at the schedule change. The guy was very apologetic and offered to come back though he was no longer available at the scheduled time which I had blocked off on my calendar.
However, we ended up talking about the project over the phone and he was able to give me all the information I needed about the potential installation over the phone. He was very knowledgable and helpful. So, I'd like to give them a "B" for punctuality though that doesn't seem to really fit the situation. So they get all As despite this little hitch.
"

"Did leave me a list of things the chimney needed, around $1000 worth. When I called another company to do the cap, I did not mention what was needed, and that installer said everything was fine. I don't know if Fireplace Doctor was extra vigilant or if they were looking for work. Overall, what I had them do was done timely and at the agreed price.
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"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"MY AIR CONDITIONING STOPPED WORKING AND I WENT ONLINE AND GOOGLED FOR
HVAC SERVICE COMPANIES ON THE AREA, I CALLED A FEW COMPANIES THAT COULD
NOT COME SAME DAY, THEY HAD SPACE AVAILABLE  3 TO 5 DAYS LATER, I KEPT
CALLING AND WHEN I CALLED HOME APPLIANCE REPAIR HEATING AND COOLING THEY
SCHEDULE ME RIGHT AWAY, THEY HAD A TECH WORKING ON THE AREA AND THEY
SEND HIM WITHING 2 HOURS, THE TECHNICIAND DIAGNOSED THE CAPASITOR AND
THE CONTACTOR TO BE DEFFECTIVE, HE EXPLAINED TO ME THE CHARGES AND I
AGREED TO THE PRICE HE INSTALLED THE PARTS AND TESTE THE UNIT FOR
PROPPER REFRIGERANT CHARGE, EVERYTHING WAS UP TO PERFORMANCE AND MY
HOUSE STARTED TO COOL, THEY DID A GOOD JOB AND IT WAS DONE THE SAME DAY,
I WILL CALL THEM EVERYTIME IF I NEED SERVICE ON MY HOME APPLIANCES OR
HVAC SYSTEM AGAIN.
THE
TECHNICIAN WAS VERY PROFESIONAL HE TOOK THE TIME TO EXPLAIN TO ME EVERY
SINGLE THING THAT HE CHECKED AND SHOWED ME THE DEFFECTIVE PARTS, I
COULD SEE THE CAPASITOR ALL INFLATED READY TO EXPLODE AND THE CONTACTOR
WITH BLACK BURN SPOTS, TO ME THAT HE DID A GREAT JOB AND HE WAS VERY
HONEST EXPLAINING ALL WHAT HE FOUND."

"Showed up, tried to up sell my wife on everything and used a shopvac to clean the ducts.....14 registers in 45 minutes? Waste of money they barely cleaned anything, and only worried about selling more services, when we said no the promptly finished up and left."