
Serving Ebro, FL and surrounding areas
In business since 2009
Free estimates
Emergency services offered
"Drips 'n' Puddles, Inc. uses, what I like to call, satellite installers to conduct my pool liner replace. This didn't bother me, and it makes sense when dealing with remote jobs. The installer came out and measured the pool, and Drips 'n' Puddles, Inc. ordered the liner. The installer came back to install the liner and removed and prepared the pool to accept the new liner. When the liner was half way installed, I inquired about a few things that I wanted addressed. Missing mortar, in a crater format, and I also noticed that the padding wasn't pre-installed on the sides. These were two things that Drips 'n' Puddles, Inc stated they would address. When I inquired about these two things, the installer seemed a little vexed and said that he would address it later on during the install so he could get the water filling process started. I gave him the benefit of the doubt, and when I cam back to check on the work I noticed my concerns were not addressed. I called the installer and expressed I was disappointed in the work, and that I would inform Drips 'n' Puddles, Inc. Before I could call Drips 'n' Puddles, Inc, the installer called me back and apologized, and said he will come back and address my concerns. He did come back later that week, and went back to the property a little while later to check on the work. The pool looks great, and the installer made me happy by coming back and addressing my concerns. I would use them again.
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