
Serving Eden, GA and surrounding areas
Approved
In business since 2010
Free estimates
Credit card accepted
"I had a leaking hot water tank. The plumber I was assigned through my Home Warranty company told me that they could not relocate the hot water tank in any place other than in my master suite closet. This was needed because the current hot water tank was located in the attic. The hot water tank was installed and the home was built around it. The attic access opening was 20.5 inches and the hot water tank is 23 inches wide so the tank couldn't be removed. Because of the HVAC duct work, we couldn't put another tank in the same spot. Brilliant builder design! I would have to pay extra for the relocation, which is to be expected, but I would have to find an electrician to run the wires for this relocation. I understand that their hands were tied because of the home warranty contract but finding an electrician and getting their schedules to match up would take some time that I didn't want to waste. The tank was leaking from the bottom. I didn't want 50 gallons of hot water pouring through the ceiling should it fail. So I looked at other alternatives. I decided to call other plumbers for a 2nd opinion. I called Guy Boyd Plumbing on Wednesday late afternoon. On Thursday morning, Guy called me and asked what help I needed and to gather some initial information. Later that afternoon, Guy came over to my house to see the current set up and provided some options. After discussing options and costs associated with each option, we settled on relocating the hot water tank into a closet on the main floor. This was the most expensive option, but made the most sense. He provided his professional insight on the pros and cons of each option and answered every single question I had. He was very pleasant to deal with, very polite, and professional. The quote was exactly what we were charged. He stated he didn't think he could get to us the next day due to the corona virus situation and that it was 3pm in the afternoon on Thursday. Friday morning, we received a call asking if we could be available to have the hot water tank installed. The crew was polite and professional as well and had the hot water tank relocated and installed in less than 2 hours. I would highly recommend Guy Boyd Plumbing for any plumbing job based on my experience with the services provided. Excellent job, quick replies, and 1 very satisfied customer."






.png)





