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"Valves replaced as discussed, and they were able to take care of the kitchen sink same day at reasonable price."

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Rob and a helper arrived on time. Rob reviewed the job and honored the estimate he had given and also applied an Angie's List coupon. I had supplied the faucet and Rob supplied the supply lines and valves. Entire job was done in 45 minutes and it was done very professionally. I was extremely pleased with Rob's work as well as his friendly demeanor. At my request Rob provided a referral for another job I needed done in the house.

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"Very positive experience with Tim and his crew. We have horrible well water, and there were time constraints due to real estate purchase. Everything was done within the specified time-frame, neat and professionally. Responsive to inquiries, and helpful in educating during the process. They offer competitive pricing, and there is no pressure. You can tell that their main goal is to provide safe water to their clientele. It has been a few months since completion, and it is nice to have peace of mind that our plumbing, fixtures, and appliances are protected by some of the best equipment on the market."

"Paul came over to inspect existing conditions and provide two options on replacement equipment. I chose to go with the Navien NCB-240E unit to replace both water heater and boiler since both were at or near the end of service life. Installation was scheduled for about 2 weeks later, and Paul's crew show up on time, and proceeded to make quick work of the demo, in a clean and safe manner. The new Navien unit hangs on a wall, and after spending the rest of the day repiping and rewiring, I was pleasantly surprised to see all the free space where my old units used to reside, and the extremely neat and compact installation now condensed in a small corner of my basement. Very please with the efficiency, cleanliness and professionalism of Paul's crew, and would definitely hire them again."

"While looking for a plumber to inspect and replace a leaking water heater, I found Rapid Repairs.  I called the number, and was directed to send a text message if I needed a emergent response.  After only a few minutes, I got a response in a text message addressing my issue.  They were professional and answered my questions as best he could without being at my house.  I even got estimates based on my answers.  The only reason I did not utilize their service was that I needed hot water immediately, and they were already on multiple service calls, meaning the earliest they could come out would be Monday.  
I would definitely use them in the future, I was very happy with the response and appreciated that he was polite and understood that I couldn't wait for them to become available.
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"Very well. After I called Alan came over and gave us an estimate. Since it was reasonable in light of the other estimates we got, we hired him. His two-man crew arrived soon after and did everything that Alan and I had had agreed on. Although a little absent-minded at times, they were meticulous and reasonably careful. As the work progressed, we were impressed enough to extend the project to include other outside areas of the house. Where required they provided new screws to put back our downspouts and shutters. When the job ended one of his crew wire brushed several paint drips off our asphalt driveway and stone paver walkway. Good job!"

"Things went great! Moe assessed the problem with each of the toilets in my home. He looked at the first toilet and determined the entire mechanism inside the tank (float and flapper) needed to be replaced. The second toilet was an easy fix so he did that free of charge. The third toilet he determined only needed a handle, which I told him I could replace myself once I went to purchase the correct handle. So, he completed the repair on the first toilet and as a new customer he honored the 15% of coupon for Angie's List members. I was a little disappointed that a new toilet mechanism with labor costs $175. However, based on my research this price is about $20 cheaper than the average cost to repair a toilet. And the 15% discount ($26.25) also helped to ease my sticker shock. I would recommend Cross County as well as use them again."

"From salesman to installers to plumber the job went very smooth & effortless. Very pleased with the completed job."

"Excellent ...........Giuseppe was extremely professional, courteous, accommodating and easy to work with. His work was superb and of the highest quality. He is a true craftsman. He also had very good suggestions that enhanced the finished product"

"These guys are the real MVPs. As a female, contractors usually try to overprice the work but with Anthony and his partner, I didn't feel that way. I feel like they were honest throughout the diagnostics/evaluation of the problem. The resolution provided matched the recommendation from other companies, but they didn't try to oversell other work that it wasn't necessary and push a "sale" like other companies. Great communication, honest, respectful, quality work, a competitive price and left the space clean! They treated my home like if it were his own. What more can you ask for?! I'm going to be calling them for any plumbing needs in the future."