Get matched with top gas piping pros in El Granada, CA

"Found a solution and fixed out piping problem very quickly"

"Jess and his crew did a great job recently repiping my house, both the water supply and drain lines. Jess is easy to work with and very responsive. His price was very reasonable. He came back promptly to fix some very minor issues I found (tiny leaks from the kitchen sink drain and from one of the outside faucets). Everything is fine now. The sprinklers in my backyard work better now because they're getting more pressure than they got from the very old galvanized pipes that were replaced. I'm happy to recommend him."

"Leo and his crew were very professional and on time. The replacement of the old galvanized pipes was seamless."

"Short version:
They got the job done, but it took two visits and cost about 2-3 times more than it should have because they initially arrived with the wrong equipment and then recommended an unnecessary, expensive video scan.  The extra cost was due to their error and they should have covered at least some of it (if not all) but they refused.

Details:

Our sewer line backed up between our house and the street, and so I called In and Out to clear it.  They arrived with nothing but a hand snake because supposedly other equipment was in the shop.  The plumber was able to (temporarily) clear the obstruction with the hand snake.  Charge: $250, which also included cleaning the trap in one of our interior sinks.  So far so good (although if I'd known they'd come with just a hand snake, I would have done it myself...)
Two weeks later, the line backs up again, because the hand snake only punched a small hole in the obstruction rather clear it completely.  I called In and Out to come back with the correct equipment.  

This time they arrived with the proper equipment, including the full sized snake and water jet to clear the roots.  Given the previous failure to remove the blockage, they recommended sending the video camera down the pipes to diagnose the problem.  Problem = roots from the trees near the sewer line (surprise!).  They used the snake + water jet to remove the roots and clear the obstruction.  Now everything works.  Bill = another $775.  

 Why do they get a C grade?
Issue 1: they refused to refund any of the money from their first, failed intervention.  If they'd just arrived with the right equipment, we would have removed the roots on day one, sparing us another sewer back up and another expensive visit.  They brought the wrong equipment and didn't solve the problem -- there should be at least a partial refund.  Even an apology would have been nice.  But I didn't get either.   instead, we come to Issue 2

 Issue 2:  when they came back, they recommended an unnecessary (and very expensive) video scan of our system which just turned up the obvious problem of roots from the nearby tree.
Total cost was over $1000, for a job where most plumbers would have just gone in with the big snake + jet on day one and knocked out the roots for $250-400.   In and Out ultimately fixed the problem, but we had to endure 2 days of sewer back up and paid 2-3x what we should have.

On the plus side, they were always very prompt, professional, and friendly in person (aside from issues noted above)"

"Called Trio Heating on a late Friday afternoon and they sent out two technicians (Jose & Dallin) the next morning to fix a gas heater that would not turn on. Their communication from beginning to end was great. They sent me a text 45 minutes before their arrival time and I was able to track their ETA which was extremely helpful. They explained to me what the issue was. I was able to run out and buy a new thermostat for them to install. They did a great job, cleaned everything up and put everything back together. They also typed up everything they worked on and took multiple detailed photos of the unit and emailed 10 minutes after they left. I think what they charged was extremely reasonable for the quality of work. I really appreciated not being charged a higher fee for coming out on a weekend. Will definitely use them again for my HVAC needs!"

"Superior plumbing has saved the day for me on countless occasions. I hit a sewer pipe with a lawnmower because it was sticking out of the ground and hidden by overgrown grass. I didn't know what it was, and sewage started coming out a few days later. I had another plumbing company come out and quote me $30k for a sewer lateral. I then had Superior Plumbing come out since they had recently installed a sewer lateral for my parents' house for much less. They said a piece of the pipe fell into the pipe, causing it to clog. They pulled out the piece, then cut the pipe to the ground and put a concrete cap that said "sewer," so I wouldn't hit it with the lawn mower again. It cost $1700 instead of $30k! Last week, the landscapers hit the cast iron sewer pipe coming from the bathroom outside. I immediately called Superior Plumbing, and they came out in 30minutes, as luckily they were close by. They addressed the issue and returned a few days later to replace the pipe with PVS, which proved to be very affordable. I then had them return to strap pipes under the house and install a water pressure regulator, as the water pressure was 95 when it should be 60. This could cause major problems with too high water pressure down the road with burst or leaking pipes. Look no further than Superior Plumbing for your plumbing needs!"

"I called Clearwater plumbing but nobody answered the phone so I left a message. I got a callback within half hour and was told that Tyler was about to finish his work in Palo Alto so he could come in about 1 hour if I wanted. Tyler came on time and explained how he would do it after checking briefly. He started working on very quickly, shut off the water at the meter and knelt down to cut off the leaking valve. He replaced it with a ball valve and soldered the pipes neatly. He even polished the copper pipe at the end. The whole job was done in about 45 minutes, and I'm more than happy with the quality of the work. Even my picky dad gave it a thumb-up."

"Showed up promptly and fixed the leaking under-the-kitchen-sink pipes very efficiently with new gaskets and elbows. They cleaned everything thoroughly before departure."

"I used this company before and had a great experience. I was looking for a company that did re-piping and not only did they do a great job before but they came in lowest bid. They were always on time when starting. Raul was there with his crew which were all great. They re-piped the whole mobile home which is 680 sq. ft. They put in connectors for water and new gas lines for stove, gas dryer, washing machine, dishwasher, ice maker and clean out. They moved the existing gas line over to new area in kitchen and added a new gas line for the dryer which will by next to the kitchen along with new piping that didn't exist like washing machine, dishwasher and ice maker. They moved the piping for sink area to another area of the kitchen. This whole process took a few days but it was worth it because they were very reliable and honest and their price came in lower then other companies. Raul, you are the man!
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"Needed our kitchen range gas line capped prior to the delivery of our new induction range. Contacted them the morning of, they sent somebody out by 10:30 AM. Job was done by noon. Tech gave me advice on how to have it capped to retain its use in the future. Very happy with their service."