Get matched with top water heater repair or service pros in Ellsworth, IA

"The biggest issue I had is, they have an employee who I have banned from the house. Because he lied, and he made a mess one time in fixing something and swept the crumbs of the sheet rocks that he made while he was doing the work, swept it under my bath mat. So I complained to a supervisor and the supervisor had him call, he didn't reach me but he left a message that was " This is James, I'm sorry I made a mess, Goodbye" that was his message. The company continued to employ him and when I called, because the geothermal apparently needed some fair amount of tinkering to get them right, when I had called for service, I have been very specific, do not send James, I will turn him away and they basically said yes, we're aware of that. I wouldn't hire them again, I'm not so angry with him that I'm telling everyone about the job that they did, so when someone brings up heating and they're asking for recommendations, I recommend other companies."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."