Get matched with top tankless water heater installers in Essex, MA

"Fast, efficient."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"great service "

"Carmine and crew were excellent. He scheduled quickly and was fast and professional. 2 thumbs up"

"Chris, Matt, and their employees did excellent work for us to replace our combi boiler and on-demand hot water heater. They fit us in quickly before a cold snap and worked long hours to get the job completed. The whole system looks great and they clearly take pride in their work. They have been responsive and timely about any follow-up tweaks to the system to get it running correctly. Their communication has been clear and response time is quick. Would definitely recommend! "

"Two Heritage plumbers replaced a leaking silcock that was long in need of replacement at our home in Methuen, MA. The two plumbers did a great job, were very professional and had a great sense of humor. Very happy with the quality of work. Ted "

"Well experienced very helpful very polite and will definitely call back with my plumbing needs. Thank you Eliot and Nick "

"They were excellent "

"They were fine "

"BEWARE - EXCESSIVE PRICE GOUGING, UNETHICAL PRACTICES!!! Go elsewhere the first 'estimate' I was given yesterday morning was for 13k to replace my existing Rinnai unit with a new one, (equivalent to the old), update 1 gas pipe and install a pre-filter to prevent corrosion in the unit. The unit itself only costs $2700! When I indicated the price 'seemed high' and I mentioned needing to call my husband (who is a teacher stuck in class) and research a bit more (I also mentioned prior research had me thinking closer to 5k), the rep said 'let me work with my boss'. Shortly after, the price was 10k for the same work. At that point, I knew inside I should have gotten more quotes. Both Reps indicated the pricing was good and in line...since 'prices are so much higher during covid. Bottom line - even if the end price was fair (10k was not fair. It is still excessive!!!) and these guys did do a good job, why in the world were they trying to get an addition 3K! out of me?"