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"I used this company for a number of years and the overall service is no longer the same. I had them over to clean my gutters and I witnessed ladders slamming against the side of my house and they tore one of the edges from the corner of my roof with their step ladder. I will not use them going forward."

"These guys spent 5 days crawling under my deck in mud and cold weather replacing rotten supports causing my sunroom and deck to sink. I have no doubt, the work they did will remain sturdy long after I decide to move (no plans at this time). Great job!"

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"Well Grant roofing did it again. They screened in our rear deck and they did an amazing job , Steve and his crew are terrific we will call them all the time , I highly recommend them for any job , thank you Grant roofing"

"Excellent. I got an appointment for an inspection 2 days after I called. Pat came out, checked out the breakfast area then went up on the roof.(2 story room with a very steep roof) He carefully inspected the area where the leak may have occurred. He shared that there had been previous work done on it. After a thorough inspection, he concluded that a minor fix done by a friend probably solved the problem and that I should watch for leaks during the next 2 days when 3" of rain was predicted. I did as he recommended and found no evidence of leaking. He told me to call him to let him know how I fared during the storm-leak or no leak. If there was a leak he would come back immediately and rectify the situation. Apparently the minor fix took care of the problem. Then the Christmas present--No Charge for 2 hours of his labor. Wonderful company to work with!"

"When I purchased my home, this company was hired to certify the roof. They identified a few issues and claimed to have fixed them. However, the roof continued to leak in the exact spots they supposedly repaired. They sent a crew out again, but the leaks persisted. Loria later visited the property and assured me that a crew would return to address the problem. Months have passed, and no one has shown up. Throughout this time, I?ve been given a series of excuses ? from lost service tickets to vehicle breakdowns and personal issues. Eventually, Len contacted me and denied any responsibility or offered solutions. For the price I paid, the quality of work has been completely unacceptable. I feel misled and extremely disappointed with both the service and the lack of accountability. Stay far away from this company."

"I am writing to share my recent, outstanding experience with Eastern Shore Window & Door. Joseph Del Grosso, the owner, delivered an excellent, pressure-free presentation on the Home Guard Innovations Patio Sliding Glass Doors. True to his word, the final price matched the quote, and Joseph confidently guaranteed top-quality workmanship, materials, and skilled installers. Our three balcony sliding glass doors, which were originally installed in 1984, were replaced with new ones. Installation began on July 27th, 2025, with Joseph’s installers, Shayne and Jerry, arriving on time and clearly explaining the process. During the installation of the first slider, Shayne and Jerry worked efficiently, professionally, and meticulously, treating our property with respect. The project was completed on July 30th, and each day of the renovation was handled with great care and precision. Shayne is one of the best installers we’ve ever worked with, showcasing incredible attention to detail. Jerry, his partner, anticipated Shayne’s needs perfectly, and they worked together seamlessly, complementing each other’s skills. We highly recommend Eastern Shore Window & Door. This fantastic trio—Joseph, Shayne, and Jerry—truly care about their customers and their property. We’re so glad we found them online! The Innovations Balcony Sliding Glass Doors are incredibly well-built, sturdy, secure, and thoughtfully designed. The Temper Skim Coat Glass is great, as it helps to block outsiders from looking in during the daylight while still allowing plenty of sunshine in. I would also like to extend my appreciation to Home Guard's Customer Service representative, Miss Tifani, who was helpful, courtesy, and patient throughout the process. Thank you, Home Guard, for a wonderful product and exceptional customer service."

"Do not buy pella windows or doors. I had $28,000 worth of Pella Designer windows installed 21 years ago. Over time, the seal between the glass panes has failed, allowing moisture to enter and cause the window sash to rot. I contacted Pella, but they state that the 20 year warranty expired last year, and they will not provide any relief or replacement. However, the damage occurred during the warranty period, but was invisible until this summer when a rotted window sash literally fell apart as shown in the picture. Through some internet searching, I found that the Pella Designer series windows has had a long history of this problems, and consequently Pella has discontinued the line. In spite of knowing that these windows were prone to seal failure and the potential damage, Pella did not take any steps to inform me of ways to inspect and perhaps take preventive measures to prevent the damage from occurring. These windows were improperly designed, and the pella falls way short of the image that they present on their website."

"I don’t think there are enough characters available to explain how badly they lied and misled us. I called with one specific purpose, which I was very clear about. I have stained fascia, and I wanted to know the cause and then have it repaired. The owner and another contractor explained that they would remove the fascia to identify the cause, which could be my gutters. The estimate was based on what was likely the cause, but I was assured multiple times that they would remove the fascia to confirm. so I signed the estimate. They repaired my gutters and left without removing the fascia, which was the sole reason that I contacted them. When I questioned it, they said their estimate didn’t say that, however, we had a clear verbal agreement, which they violated, and offered to do the actual work I wanted from the beginning for $500+ more after I paid $1100 for something that may not have been necessary. I’m filing multiple complaints and citing Unfair, Deceptive, Abusive Acts and Practices (UDAAP)."