Get matched with top lawn and garden sprinkler system installers in Florence, NJ

"We reached out to The Sprinkler Company after we had some major landscaping done at our home. Unfortunately, the tree and shrub removal, drainage, & new plantings damaged our irrigation system. We scheduled an appointment and Chuck came out to assess the system, however the damage was significant and nothing was working. He recommended scheduling a service call with a technician who could repair the damage and see what was viable/not viable. Within a week they were back to fix some cut wires and broken pipes. Afterwards, Chuck was able to give us a proposal for reconfigure the system to accommodate the new landscape layout. He put the repair cost as a deposit towards the new work we're getting done, which saved us a few hundred dollars! Very pleased and can't wait for the system to be refurbished in the spring."

"This Mom & Pop business Needs Work. The Wife is easy to talk to very nice customer service skills. The Husband is a No Mannered Brute. He comes to do the work always in a hurry, for 2 seasons I have complained about a leak in my system, he Never took the time to find it. He sent me several Nasty texts, which I will never post, all because his wife is very nice and I will Not try to hurt the business. Just want customers to be aware. As this season is winding down maybe the husband can take some customer service Classes, First How to respect your customers. Second, Take time to listen to your customers. There are plenty more classes you should take but I Don?t have that Kind of Time. I should have written this review months ago, but I never write a review when I am angry.. I got a Great Company who Fixed All of my Problems and the customer service is Fantastic (Water Workz) The Best around.. Good Luck Drew Harp.. "

"Great service and very quick"

"I agreed to replace 2 METAL sprinkler heads. I was billed for 3 PLASTIC heads. I contacted Pacific Lawn several times to correct the invoice and they insisted that I received 3 METAL heads whereas the invoice billed me for 3 PLASTIC. heads. I was not satisfied with their handling of the whole process."

"it is great"

"GTM was amazing to work with. GTM worked on a large project recreating our home's front steps and walkway. George and his entire staff were professional, diligent and a true pleasure to work with. They worked diligently and expeditiously. George was very responsive and communicated well as the project evolved. He always made sure everything was done to perfection. We would highly recommend using GTM for any hardscaping or landscaping projects."

"Dan came out and found and fixed the leak in the system; replaced all missing heads and fixed whatever else was wrong with our system. He also prepared it to be turned on for the summer. Everything was working great! He was very nice and showed me where things were broken and I watched as he fixed them. He patiently answered all of my questions. So, when it came time to turn on the system as he had taught me and it didn’t come on, I called Star Sprinkler immediately! They came out and looked the system over & immediately found & fixed the issue. The best part of all of this is...they are affordable, professional and pleasant. I speak highly of them to my family and friends! Thank u 4 all of ur help & I look 4ward 2 continuing our relationship. God bless u all."

"We got lots of estimates to install an irrigation system and landscape lighting. When I met with Joe he was not interested in selling me equipment but spent the time going over what we actually needed....especially for landscape lighting. His approach was great, he came up with a solution for our watering needs and a simple version for the landscape lighting since we weren't sure how much light we wanted.....Once we see it, if we want more highlighting it could easily be added.....which we did on 2 other occasions. His workers too great care of my property and when they had a question about location of sprinkler head they came and discussed it with me before moving forward. One of the best contractor experiences we have had. Almost forgot...we have a collection area where all the underground pipes disperse water from our gutters. That was always full of water when Joe mentioned that the pip wasn't done correctly....since he had the equipment and the machinery already on the property he took care of that for me. Even with this wet spring we have not seen any signs of water from the collection area overflowing. I've already referred them to many neighbors since everyone loves the landscape lighting."

"Dear Michael & Son Customer Service Team, I am writing to formally express my disappointment and frustration with the lack of service I received today. As a customer enrolled in your Unlimited Service Plan, I expect timely communication, reliability, and a basic level of professionalism. Unfortunately, today?s experience fell well below those expectations. The service provided was inadequate, and the lack of follow-through and responsiveness was unacceptable?especially for a customer paying for a premium plan that is advertised as offering priority care and peace of mind. Being on the Unlimited Plan was a key factor in my decision to continue doing business with your company. Experiences like this call that decision into question. I did not feel valued as a customer, nor did I receive the level of service your company promotes. I would appreciate a follow-up to discuss this matter and understand how you intend to resolve it. "