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"as advertised"

"The self-test product was as expected. The reports require additional research to interpret and understand, so seemed more targeted at professionals."

"Generally went well except I didn't like the choice of dropping the pipe low in the middle of the room to avoid other pipes. I had them come back and re-route to avoid lowering the pipes. They were responsive and were willing to fix the issue and came back to address my concerns. Other than that issue, the project went well but I was happy with them fixing it."

We are a family owned, Lapeer County business specializing in carpet, upholstery and area rug cleaning, as well as water, fire, bio-hazard, trauma scene and mold remediation

"Overall it wasn't bad, but I definitely expected more for 330.00 the two gentlemen were very friendly and polite, however, they weren't very communicative. Being my first time having carpet professionally cleaned. There were some problem areas that now after a couple days of the carpet being dry, I can still smell pet urine. I specifically pointed out all areas of concern. It was only a few. The pet spots when my son's Dad had brought his dog over, and he marked his territory in the bedroom. Now that the carpet is dry a few days later, it still smells of urine. I'm not happy about that. Mostly because overall, my carpet wasn't dirty. I had it cleaned for my son's allergies, and those few pet spots. I just feel for the money I spent, I expected much more then still having urine smell from the carpet. They did however get the spot of green slime out of the carpet in my son's bedroom. That was amazing! They were leaving and he told me nit to move the furniture for 24 hrs, de to the carpet still being wet, and the wpod can bleed onto the wet carpet. I was told from the representative on the phone when I made the carpet cleaning appointment that the cleaning technicians would put furniture covers has on all of the furniture to be placed back safely for that reason. The only thing they put furniture covers on with my son's bad when they put his butt back down oh, that is it. I actually had to ask the technician for the furniture covers for my coffee table and end tables in the living room and my night stands up in my bedroom. Had it not been for me asking, I wasn't going to get any of those. Even though I was told by the representative that I would be given all those. So it wasn't a terrible experience, but the first time having them out with all the good reviews they have gotten, I was expecting a lot more in return. I feel.i will probably address the urine spots with the manager. Idk if I would go with them again. All depends what happens when I call the manager. Mistakes happen, what matters is how they're handled. Again, for almost 350 dollars, I shouldn't still smell urine in the carpet in a couple spots."

Always On to help get your life back to normal. Most home owners will have at least one disaster in their lifetime. On-Site has created a company that helps make your home better than before your loss. We have state of the art drying equipment, a 50,000 square foot facility, highly trained personnel, allowing us to offer you the highest level of quality services. You are my client but we can deal directly with your insurance company to make sure you get everything that you are entitled to. We have been in business for over 18 years because we do business "The Old Fashioned Way", where customer service and satisfaction is our #1 goal! We have won numerous awards in our industry for great restoration work and great customer service. Our warranty is second to none, we have a ten year warranty on all our work. We offer FREE estimates. Call us and have our team take care of you. We are open 24/7 and have someone in management to answer your call, 248-269-3000 (se habla espanol). Give us a call and we'll be at your place within two hours, taking care of you and your loved ones.

"It went great. They did a really good job. I was about to replace the carpet but they were able to clean it. so I still have my carpet. They were friendly and easy to work with."

"Great Lakes Environmental staff were awesome. They were timely, responsive, and effective and got the job done. The owners Theresa and Tom were extremely kind and generous. I would definitely recommend or hire again!"

"H20 is the kind of company all consumers hope for. Honest, professional, dedicated to quality, and very knowledgeable. I recommend them highly."

Owned and operated.