Get matched with top attic or whole house fan installers in Fort Worth, TX

"Good work"

"I was a customer of American Home Shield warranty company from 2019 to 2022. In 2021, I began experiencing issues with my heater. A contractor affiliated with American Home Shield came out to assess the problem and determined it was electrical in nature. American Home Shield then dispatched Moen Electric to address the issue. At that time, I believed the problem had been resolved. Since I reside in Texas, where it rarely gets very cold, I seldom use my heater. I typically rely on a desk heater in the rooms I occupy and keep the central heater set to 65 degrees during the winter. In December 2023, I began receiving services from Choice Home Warranty. At the end of December 2024, I noticed that my heater was not turning on. Consequently, I contacted Choice Home Warranty to schedule an inspection. The following is the assessment provided by the technician on January 6, 2025: 01/06/2025: THE HEAT KIT HAS BEEN EXTREMELY MODIFIED FROM ITS FACTORY STATE. ALL WIRING FOR THE THIRD HEAT STRIP HAD BEEN DISCONNECTED FROM THE 25A BREAKER AND LEFT EXPOSED INSIDE THE UNIT. ON THE LOAD SIDE OF THE 60A BREAKER HEAVY GAUGE WIRE WAS PUT IN AND CONNECTED TO THE CONTACTOR. FOR THE FIRST TWO HEAT STRIPS AND THE HEAT STRIPS WIRED TO ALL COME ON WITH POWER FROM THE SINGLE 60A BREAKER. THE CONTACTOR IS FRIED ALONG WITH THE CABLES CONNECTED TO IT AND THERE IS EVIDENCE OF BURNING INSIDE THE CABINET. IMPROPER INSTALLATION. HEAT KIT NEEDS TO BE REPLACED WITH CORRECT HEAT KIT AND CONTACTOR AS WELL. I KILLED ALL POWER TO SYSTEM. Following this alarming report, I contacted American Home Shield and was advised to reach out to Moen Electric directly. When I spoke with Moen Electric, they flatly refused to fix the issue, claiming they could not verify whether anyone else had made repairs after their work. I assured them this was not the case, as no one else had worked on the unit, but they remained uncooperative and rude. I am certain that no one has tampered with the system since Moen Electric's initial repair. Given the severity of the safety hazard they created and their lack of accountability, I strongly advise others against using this company. Their disregard for customer safety and failure to take responsibility is appalling. This is not the end of this matter. I intend to pursue further actions to address this dangerous negligence."

"Were very fast to respond and prompt in their service. Showed up exactly when they said and were very proffessional. Highly reccommend. Jon McGee the master electrician who came out was very knowledgeable and great to deal with. Again highly rocommend Trueserve to anyone who needs an electrician."

"Terry was friendly and got the job done. Friendly customer service. My 1st time to use them and it won't be the last"

"I spent a lot of money for 5 minutes of work and the job was not completed after they said they have fixed it, they left and the issue returned I was told they could not come back for tree days to fix the issue I spent the day fixing the issue myself."

"Did a fantastic job and was very professional and fast. "

"I needed to see a ceiling fan installed and the floor to ceiling height was 19.5 feet. Kyle is just awesome. He's very thorough and does what he says he will do. He is VERY straightforward. He helps keep the work area clean. He has no problem with DIY. Old man, asking a bunch of questions. He listened, and has no issue with explaining anything. If there's an adjustment to be made, he will make it right. He's more than happy to come back out at no additional cost .Nice that no additional call, and adjust things as needed. You can't go wrong with Jade electric. THEY ARE my electric repair go to."

"Was very knowledgeable about all the current code requirements and necessary equipment needed to install and even walked me through the start up procedure after the install was complete. Will definitely call him back for future work"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."