Get matched with top sump pump or interior foundation drains installers in Franklin, OH

"Had a water heater go out on a Saturday. A friend of mine gave me Shane's contact information. He was out of town but sent Marco out to my home within 30 minutes of talking with him. Marco ended up installing the water heater first thing Monday morning after the part that was ordered didn't remedy the situation. Marco was pleasant, and effecient. He was concientious and went over usage with me afterwards. Shane was quick to stay in touch and follow up as well. Would highly recommend"

"Very unprofessional and dangerous. They are not safe to have in your home or be around, do not risk yourself. "

"Basement Worx did a great job! Very professional and knowledgeable as well as a great price! "

"Very dissatisfied. They tried to take advantage of an 80+ yo by not even completing a repair, produced a false image of a faulty (12 year old) heat exchanger at $99 wanting me to buy a new furnace. Thanks to website weeks of research and using my wood stove, info I was able to clean the condenser trap in 10 minutes and the furnace has been working for weeks, now."

"DO NOT DOE BUSINESS with Ohio Basement Authority!!!! I spent over 30,000 dollars on this repair and have gotten nothing but the run around about fixing their inability to do the job right the first time, They did a horrible job with back filling my foundation I hired them in 11/2025 after the first rain it settled so badly I called them out and they put some mulch down to back fill who does that Ohio basement does that! The settling keeps getting worse I have never had a problem with water in my basement and now All the water from rain and snow sheds right to my foundation. They didn't connect the down spout damage a porch rail and basically took their money and ran. 4 Times I have called about this they were to come 1/23/2026 and DID NOT SHOW UP!! I did not even warrant a phone call so DISRESPECTFUL to me and my home. Just stay away from Ohio Basement Authority unless you want to give your money away!"

"Easy to work with. Good communication. Very easy process and totally transformed my patio and porch. Ryan R and Bryan K did a great job for us."

"Everdry came to my home for a consultation, where we discovered a mold issue. We were informed that they would eradicate it, fix the leakage issue, and waterproof the basement. Upon learning this, we accepted their bid on July 28th. We were originally looking at starting the process in October, but they persuaded us to start on September 17th and offered us a lower price to start the process earlier. I felt like they were being pushy, and I was not prepared for them to start that soon. On the day they showed up, I was going to take some time to clear the area myself, but they were being aggressive and told me that they didn't have time for that. I received a call from Cierra asking if her team had started the project or if I had met Malachi (the supervisor). I had not, but they did start the project. Malachi was supposed to walk me through the process, but he never introduced himself to me. On day two, my home health aid witnessed the workers smoking weed on my property. They also destroyed my lawn and did not dispose of their waste. They didn't let me know that they were leaving for the day or anything. On day three, they claimed that they were wrapping up the project. I finally met Malachi, but he still did not formally walk me through the process. He didn't explain anything to me, but he demanded that I sign their paperwork. I refused because I was not satisfied with the job that was done. I asked to speak to his superiors, and he verbally accosted me. When I checked the work myself, I noticed that the leakage issue was not resolved. I spoke to Ted from Everdry, and he admitted that the work they did was subpar. The following day, I spoke with Ted's superiors, and he also sided with me, but they did not offer a reasonable solution. I felt like I was being discriminated against because of my neighborhood. I also feel like they violated me and my property."

"Chris crew was awesome "

"no"

"We received three quotes for our patio lift. Two companies told us the patio was beyond repair. The Basement Doctor salesman strongly disagreed and was extremely confident their proprietary process/technology would fix the problem. Unfortunately, the work resulted in two new large cracks, and the patio still could not be lifted to level ground due to the risk of additional cracking. While the technician was polite and apologetic, the outcome was nowhere near the expectation or the description provided by the salesman. Sharing this as a caution for anyone considering similar work."