Get matched with top bathtub installers and replacers in Franklin, OH

"75 years old house with a very small bathroom decided to convert tub to a shower .spent over $17,000. I?m trying to love it but I can?t sales lady didn?t take into consideration the size of bathroom. I had about 16 inches between toilet and tub . shower door handle sticks out past the wall by about a half an inch - I hit my arm on it. If you don?t move the shower door towards the front, you hit your head on the handle. I ordered a niche which couldn?t be installed on the side they refused to give me any type of refund. My only choices were to put the niche on the back wall, which I did not want or I had the option of taking two corner shelves, which were ugly because you could see the bracket underneath them. So am out that money Installation team consisted of one man very nice guy however when he was taking the old tub pieces out, put a big scratch in my woodwork, would I do it again no absolutely not."

"Ok"

"They claimed that they were finished and left nails sticking out of the wall. When I tried to call the supervisor I found out that the number was not connected. This is good customer service? I now realize that I paid to much for the sloppy work."

"Friendly and professional customer service. Product excellent and finished work to customer satisfaction. Would highly recommend."

"Easy to work with, good quality walk in tub. Quality workmanship. A few problems came up, but they were dealt with promptly and to my satisfactions "

"Customers beware! This review is for JK Custom Builders located in Arcanum OH. The Owner/Operator is also the GC/estimator. We hired this General contractor to complete a 16x30 addition onto our home. This entire project was a disaster from the start to an incomplete job. We eventually had to fire this contractor as they are incompetent and do a very poor quality of work. They failed the rough inspections due to poor framing issues and attaching the new roofing to the existing structure. The roofing that they installed was completed twice and by 2 different roofers and will still needs torn off and reinstalled. This contractor refused to complete the roof per current code requirements. They even tore off the existing chimney and tried to rebuild this due to poor planning. This will need to be reframed and rebuilt as the replacement they provided is completely out of plum and is missing the proper flashing/chimney caps. The contractor also destroyed items and would not repair and resolve issues around the property. Due to poor planning our existing basement flooded with water and mud during a rain storm. All carpet will need replaced and we have driveway that was cracked and damaged. The driveway that was damaged was not even near the home and project. The GC refused to acknowledge the damaged. This was due to where he wanted to put the temporary water closet away from the jobsite. We have all items documented and photos taken! A total review process of this company would fill a book! This GC should be avoided for any project! He will belittle you and act as though he has done nothing wrong! I wish I could post all my photo evidence within this post! I also wish I could leave ZERO STARS!"

"The team was quick, efficient and did beautiful work. The refinished floor has more character and beauty than our new hardwood floor in other areas."

"Technician seemed to be focused on selling me a whole new furnace and insisted on it. I spoke to other hvac techs and got the issue resolved for way less."

"Tim provided an estimate for the project and it was completed within the estimate, plus additional extra jobs. Excellent work completed by Tim and his team, all whom were very professional and very trustworthy. With Tim you get the bonus of having a friend also. Work area was thoroughly clean after each step. I will definitely call TimCo over and over again."

"We had Remark Construction finish our basement recently, and honestly, the whole experience was fantastic. From day one, they were super professional, easy to talk to, and really respectful of our home and time. At the start of the project, we worked directly with Chris, the owner, and he was great—quick to respond, gave us a fair price, and explained everything clearly. He laid out the process in a way that made sense and didn’t drag things out. We always knew what to expect, and he gave us a few pricing options so my husband and I could make the best decision for us. When it came time to sign the contract, Chris and Jesse sat down with us and walked through every detail. They were so easy to work with and made sure we were all aligned before moving forward. The selection process was super smooth—the whole team helped guide us through it, and they made it easy for us to make choices without feeling overwhelmed. Once things got rolling, the project moved fast. Our site manager, Brandon, was amazing. He gave us true white glove service—always professional, incredibly detail-oriented, and consistently went above and beyond. He kept us updated daily and weekly, made sure we understood what was happening, and double-checked every decision before moving forward. He was also incredibly respectful of our home. Even though it was a construction zone, we were genuinely amazed at how clean and well-kept everything was every single day. It made a huge difference and showed how much care he put into the project. Before wrapping up, he made sure every last detail was perfect before asking for our final review, and handled anything we asked for. We’re beyond happy with how everything turned out. Remark Construction made the whole process smooth and stress-free. Highly recommend!"