Get matched with top water heater repair or service pros in Franklin, TN

"The service techs did a great job at taking their time looking over the HVAC and duct work. They were able to to resolve the problem by making some changes to the duct work and adding some different vents into the rooms (at an additional cost, but still affordable). 5 months later and the rooms are much better. We'd hire them again in a heart beat."

"Hank provided me with exceptional service! Even though this work was after normal business hours, he contacted the plumbing supplier and worked with them to re-open their warehouse to obtain the necessary water heater. Hank finished the job that night and verified that everything was in working order. I am very pleased with the quality and customer service Hank provided. Hank even helped me move a large storage cabinet back into place after the work was completed. Customer service going above and beyond expectations!!!"

"I found out this morning that my supply line from the water meter was broken. After several competitors couldn't fit me in for days, I called BFP and they got me on today's schedule, so I wouldn't be without water. Gary was awesome, he explained the situation based on what he feared the issue was (needed to replace whole supply line into the house from the road). Turned out to me much less serious (existing line could be repaired). He wasn't pushy about add-ons and didn't try to scare me into doing more than was necessary, which is rare for service techs nowadays. The repair was still very expensive, but I didn't have time to shop around for low-ball bids, I was without service. I'd still recommend Benjamin Franklin Plumbing and even more strongly recommend requesting Gary, he was awesome."

"Quickly and professionally repaired two leaks in bathroom. Response time exceptional. Reasonable fee."

"Received a call not 15 minutes after posting my need for a water heater replacement. The next day The tech came and my water heater was installed within hours. Very professional and would recommend them highly."

"Mr. Burnham was very professional, gave an honest appraisal of the plumbing issue under my kitchen sink, and was very open with what he would be able to do to fix it, and also what I may be looking at in the future as further improvement on my plumbing. He was on time for not only the estimate appointment, but for the work appointment as well. Both times he was very thorough and detailed about what he was going to be doing step-by-step through the repair process, and often would ask if I had any questions or concerns for him, to make sure that I understood exactly what he would be doing. He kept my kitchen space, very neat and clean during his work, and after as well. I will definitely reach out to him again when I have plumbing issues, and have already recommended him to many of my friends for their plumbing needs in the future."

"Excellent service. Gary was extremely friendly and professional. He also came over quickly. He went above our expectations, and did a great job fixing our plumbing issue."

"Water heater problem solved. Price seemed fair too. Only issue was getting receipt emailed to me which required my follow up, but no big deal. Main thing is they knew how to diagnose and then solve issues and I am confident repair is correct."

"Awesome team. Diagnosed and repaired leaking water heater very quickly. I would hire them again with confidence."

is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 4 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!