Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Fulton, MD

"I hired JES to install a trench and sump system into the basement of a new house I purchased. After the job was completed, I noticed the cellar stairwell was pooling water. They returned and said that they didn't think that the drain was run direct to the sump as it should have been but they needed to open the concrete to verify. I also asked why there was no water in the sumps. They ran tests with water for 2 hours and didn't see water and tried to explain to me that it was expected since the water was running out around the drainage under the foundation. They even had a supervisor try to explain to me over the phone when I questioned it. It took them several weeks to return to fix the cellar drain and sure enough, the pipe was just run to under the foundation and not directed into the trench/sump. A repair team came out and busted up the concrete to correct it. In doing so, they saw that their trench was also not connected to the sumps at all, which is why I never saw water in the sumps and not the mysterious theory they tried to convince me of weeks prior. This is terrible that there is no inspection of work prior to covering it totally with concrete. Or further, there was no physical test of running water in the system to verify the sump works. The repair team that came out were wonderful and did everything correct. After this, I called 3 times and asked for a manager to call me to discuss this and never received a response. The salesman stopped answering my calls. As a note, after spending $30K on this upgrade to my house, it was in worse risk than prior to JES so if you choose them, be careful."

"Very responsive"

"Juan and his team did another great job for us. They performed this necessary repair in a timely fashion and were very professional. They had to coordinate their work with the basement waterproofing people and they have no problem doing that. We intend on using this company for several other repairs in the future, and I would strongly recommend them!"

"They were professional."

"JES left my home in worse shape and will not return my calls to come repair the damage left. I reached out to them to install a joist support system under my kitchen so that I can renovate this year. There were floor joists under the back door that had been cut during a renovation about 30 years ago. JES installed a jack system but then left my foundation under the door where you can literally see daylight from the basement. I brought this up to the crew before they left late Friday night (they worked long hours just to ?finish? without even asking me if it was okay to trap me at home that late), and the lead just shrugged at me. Shortly after they left, it rained, and sure enough, water poured into my electrical room and all over the freshly poured concrete. I called Friday night, sent an email and text with videos, and called today 3 times. Each time the ?production manager? is ?busy.? Before this, they were perfectly capable of blowing up my phone to see if I could schedule sooner."

"I highly recommend NV Waterproofing & Foundation Repair! The work crew, Alfredo, David, and Javier were excellent! Alfredo Hernandez, the Foreman, kept me updated every step of the process, thoroughly answered every question I had, and addressed all concerns with expert problem solving and skill. These three men were in my home for a couple weeks doing extensive foundation and waterproofing work. They were always professional, courteous, and kept the work space clean. I was able to leave home for appointments with full confidence and trust in this crew. The sales manger, Brendan Feehan, was incredibly knowledgeable as well, and was able to solve every problem with my complex foundation and waterproofing issues. He was accessible to answer any questions I had throughout the process, and available to stop by as needed. Brendan is professional, helpful, and an expert in this profession. He's not just selling products. He understands the complexities of old and new construction"

"Mark and his crew were terrific. Professional all the way. Pleasure working with them. Will use them again."

"Avoid Guardian Basement – False Promises and Poor Customer Service Two years ago, I hired Guardian Basement to fix a water issue on the front wall of my basement. Joel came out, sold me on their system, and guaranteed I would have a dry basement. We also replaced two sump pumps and had the sump well dug deeper. The main selling point was their lifetime guarantee. Fast forward two years, and I have the exact same problem. Every time there is significant rain, water rushes through the same wall. I reached out to Guardian Basement, and Joel scheduled a time to check it out. His tone was completely different this time—defensive and dismissive. Within five minutes, he claimed, “Your system is clogged.” He made this assessment without any real inspection—just by looking at the cement floor and wall. Now, here’s the catch: If you look closely at their so-called lifetime warranty, clogs are not covered. So despite spending thousands of dollars, I’m back to square one. To make matters worse, Joel was incredibly condescending and unpleasant to deal with. After this experience, I looked into their licensing with the state of Maryland and found multiple complaints against them. I am now in the process of submitting my own complaint as well. I would never recommend Guardian Basement to anyone. Save your money and go with a company that truly knows what they are doing and stands behind their work. If I could give them a negative number of stars I would."

"I was very satisfied with All Aspects from my initial contact to the completion of the work. They were punctual, prodessional, proficient, thorough and it appears, my issue with the water is resolved."

"Basement waterproofing,with 2 sump pumps and battery back-up service. The team was super awesome if I may say. Personable,communicative, quick and it should be noted from the laughs that I heard coming from the basement, genuinely happy people. While at work, a rarity. The pricing was very,very competitive and fair."