Get matched with top faucets, fixtures and pipes repair or replacers in Gaffney, SC

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Benjamin Franklin's technicians performed outstanding service, installing an entire new and superior tankless hot water system, replacing our inferior and dangerously flawed tankless system that no longer performed. The lead technician was up front regarding the reasons for replacement, the cost of replacement, as well as less expensive alternatives. After we decided to replace with a new tankless system and because of the price point, the lead technician suggested time plan payment alternatives which was very helpful.

The day of installation, the crew arrived on time as promised and suggested that the unit be placed on the outside of the house instead of underneath in the crawl space, allowing for easy access for maintenance and trouble shooting as well as for safety. An excellent suggestion since the old tankless system had been installed against a wall in the crawl space underneath our bedroom floor which the lead technician noted, would have been bad for us if the corroded pipes had started leaking gas! Anyway, the entire job was completed without a hitch and again right on time as promised.

The new system has been working perfectly for six months now and we could not be more pleased! I would highly recommend Benjamin Franklin and their technical crews to anyone with plumbing issues - two thumbs up!

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"The individual who came to my house to give me an estimate did an outstanding job explaining everything. Due to the extensive modification that would have been required to install a tankless water heater I replaced the existing water heater in kind. I would not hesitate to hire them for future work."

"These folks were prompt, competent, and fairly priced. Iâ d use them again, and recommend them to anyone."

"They had to come back and correct some issues a second time. They replaced a freeze resistant faucet outside with a regular one and that was not acceptable so we had them come back and the shower faucet continued to leak after they had "fixed" it. After they came back to fix the work we hired another company the next time we needed pluming work done."

"I had three interactions with this company. First, on Thanksgiving Day, one of the owners of the company responded to a call and helped troubleshoot a problem over the phone. Second, a service person made a repair to the well system. Third, an office manager called me for payment. In all interactions, the company representative was courteous and professional. The repair made, replacing the pressure tank, was completed well, though in my opinion, very overpriced. However, the repair technician said there was an additional problem in the well, and that if it was deep, they could not fix it. I had to call a second well company to make that repair (Claytons in Fountain Inn, who came quickly and made the repair for a very good price). I think it was reasonable for Pretty in Pink to defer this problem, though it turned out that the well pump was not deep, 80 feet. Bottom line, this company's people were good to work with. However, for well work, they are not able to complete my full service, and I think their rates are too high."

"Good communication, thorough and detailed completion of job, would definitely hire them again"

"It went great. Same day service. Complete piping redo and new water heater replacement."

"it went very well. Very professional and courteous. Called before coming and called when another problem was found and checked with me before repairing. Came in on budget and on time. Would recommend to anyone."

"Tuck & Howell was responsive and timely in both the initial service call and in the repair work. They were cooperative when we had to delay the work multiple times. The repair work was done for half of the estimate we got from another company and we have had no problems since the repair. The workers were professional and considerate."

"Did a great job repairing the tile and was extremely quick."