Get matched with top tile, stone, marble clean, grout, polish and maintain service pros in Gainesville, TX

"Eric Avila and Spencer Suggs were fantastic to work with and did a fantastic job cleaning our silk drapes, chairs and tile floors. This is the best cleaning company I've ever worked with and would highly recommend them to anyone. They were on time, professional, and worth every penny... Use them and I guarantee you won't be disappointed! Thanks again Eric for the job you did! Larry Davis"

"Alex came to evaluate a problem with tile in our entry and really couldn't determine if the foundation was cracked, and we began our process of whether to replace a few tiles or do the whole entry. We knew we had tiles in the kitchen that were problematic. Alex systematically checked the tile in both areas and we discussed in great detail what the job would entail. He recommended that we go look at tile at a few vendors, which we did and we brought some samples home to look in different light at different times of day. Alex was finishing up some bathroom projects, so we had time to make selections. In short, there was no foundation crack, thank goodness. The house is 23 years old and the thin-set had deteriorated. So we picked tile for the entry, and a different tile for the kitchen. The tile vendor recommended we use the same tile wherever we are having the work done. Uniformity is best for eventual resale. But we just picked what we liked initially. In the meantime, we got an estimate for the powder room and little hallway outside of the powder room (pool bath) and the Master Bathroom, since all that tile was laid with the same thin-set as the kitchen and entry when the house was built. PLUS, the estimate Alex gave us was extremely reasonable. So why delay the inevitable, and the update would help maintain our home. Alex and his helper, who has worked with him for 15 years, demolished the entry tile and disconnected the washer/dryer, which we knew would be happening, but that was the biggest inconvenience of the whole job. No use of the kitchen since the cabinets were covered with plastic, and the openings to other rooms had plastic up to contain all the dust and dirt as much as possible. It's all part of the renovation. Alex and his helper started in the foyer, got 2/3 done, and Alex determined the remaining ceramic didn't meet his standards, so they took it up and told us to make another selection. So, we scrubbed the selections we had made and went with porcelain rather than ceramic, on Alex's recommendation. 12 X 24. It looks like Carrera Marble. We upgraded to use a grout that has sealer in it and stain protection, called Latticrete. It's like a Sky Blue-Grey. Once again, after much, much discussion! We initially thought the porcelain would be slippery in the wet areas of the house, but once we were considering it seriously, we researched it further and it is rated a 4, which is appropriate for use in kitchen and bathrooms. Although you can still have a fall, the surface is not going to be so slippery it's hazardous. In the meantime, we decided, once the kitchen and entry were done, to have Alex do the pool bath/hall and Master Bath. Through it all, we had some days of cold weather and rain, but Alex was here with his helper working every day, even though he had an Upper Respiratory Infection and Strep. I knew he wasn't feeling great, and when he came one day late because he was at Urgent Care, he handed me his official report from the doctor. I knew he wanted me to know he was legitimately delayed. However, the next day, HE SHOWED UP and worked through it! Who does that? Alex is honest and diligent. We worked through some issues, but his work is fantastic. In our entry, there's one area that is a little tight. I watched him eyeball the area, and he went and cut the tiles. Perfectly! The plumbers who came in to do some work afterwards said they see a lot of tile jobs, and the work Alex did is AMAZING! Total square footage was approximately 778. Alex recommended we buy extra tile, so we purchased 5 extra boxes for the future. It's all the same color and quality lot. Excellent idea! The update is beautiful and I'm glad we found Alex to do the work. He's very precise when "popping the lines" (setting the grid pattern for the tile). They "back butter" the tile when it is laid. These are details homeowners wouldn't normally think about. Porcelain is more expensive than ceramic and it is more expensive to install, but we "went for it" and the result is beautiful. It's an investment in our home! I just mopped the new floors today and they cleaned up beautifully! Just some white vinegar in the water. You can't use bleach or ammonia on porcelain. Alex was sure to go over the maintenance. Also, if cleaning agents color the water, it can have an impact on the grout! YIKES! We appreciate all the sweat that went into this job and how to preserve it's beauty!"

"Travis was awesome to work with on the phone and even figured out a way to help me last minute! I called in a rush to get my carpets cleaned before putting my house on the market, and he was very professional and accommodating. The technician, Stephan, was prompt, professional, and got the job done a little quicker than originally anticipated. Some of the carpet in my home is older and it looks fantastic after the work was done by Ultra Clean Floor Care."

"From the initial estimate to the completion of the work, it was a pleasure using Ken and his assistant Warren. They started when they said they would and stayed a bit longer than planned to make sure they had thoroughly cleaned up around the work area. Prior to starting the process, they placed protective covers and tarps over the adjacent floor areas. They were careful to contain the grinding slurry using a wet vac to remove excess material. It took repeated passes with the finer and finer grit pads to achieve the final results, but my wife and I are very pleased with the outcome. Even the other tradesmen working in the house were impressed with the improvement. In addition to the refinishing, Ken took time to offer suggestions on maintaining the floor finish along with warnings about what cleaning practices should be avoided."

"We bought our Angie's List deal on Saturday 7/9. On Monday 7/11 a rep from Oxi Clean of Plano called to set up our appointment and we were able to schedule service for Tuesday 7/12. Chris showed up right on time to get our service started. He fully explained the cleaning process and set realistic expectations of what could be accomplished with our carpet. The work was done thoroughly and quickly. When he was done Chris had us do a walk through. My husband had moved the sofa to the middle of the living room and this caused some confusion but Chris went back upstairs and cleaned where the sofa had been and also got a spot that was in my daughters doorway to her closet. He didn't complain at all about having to come back inside and take care of those additional areas. He did a fantastic job removing some make up stains my daughter had on her floor. I feel like our carpets look as good as can be expected considering their age and the wear they have received. I would definitely use Chris with Oxi Fresh of Plano again."

"Very smoothly. Total job (About 474 sq. ft. of tile) took 3 1/2 days and each day the crew arrived on time, worked long and hard and left with house as clean as possible."

"When they got here, it went great, but getting them here was a pain. They got in, they got out. In 40 minutes, they were done. They did a great job. They cleaned up after themselves. They set up everything well. They were very professional. That part was great. Getting them out here, that was a mess because their office situation is a complete total mess. I called them up one week prior. Basically, the under-mount sink was coming up off of the granite and in order to put back, get the granite company out to use a special epoxy to put it on. I didn't know that so I called the plumber first and they were like, "No you need to get the granite company". So, I called it on to the granite company. I asked them, "Can you confirm on Monday when you can be out there and I'll be out at my house". And they said okay. They didn't call and confirm on a Monday. Then, we tried to reschedule. So, I took a morning off from work. I'm at the house and probably like 9:45 almost 10:00, I called them up and said, "Hey, where are you guys? Are you guys showing up? Are you lost or something?" And they're like, "Oh, we didn't realize it was today. " We got rid of that girl who was taking down notes but she wasn't really taking down notes. But, what about next Tuesday? So, I took another day off from work, another morning off from work. They showed up about that time. It was really a disaster for them to come out here."

"Fernando and his team was prompt and on time for the agreed appointment time. Burgess Carpet cleaning uses a dry cleaning process.   I was very skeptical of a dry cleaning product as this was the first time we used this.  They explained the dry cleaning process very thoroughly and compared it to the other water  / steam pressure and oxy cleaning type systems.    The product that was used is called Host, looks like moist sawdust and is dispensed by hand distribution.  They used a brush type machine that works the product deep into the carpet.  I took many pictures during the work process as I was amazed at what I was seeing.  At times they used a citrus based enzyme cleaner with a pump spray.  We had pets about 8 months ago but the stains from them remained. My carpet is a very light colored cream carpet throughout our home and is 10 yrs old.
I have had the carpet cleaned by an oxy clean system, but the wear tracks and stains eventually reappeared.  I also had cleaned the carpets twice using the rental machines from the home improvement stores before Fernando was hired.  Again, the stains were reduced by cleaning, but they remained and the odors remained.
The final step in the process involved vacuuming the Host product.  I could not believe that the carpet was looking white clean as they vacuumed.  Fernando mentioned that the carpet was now restored to new condition and that is the best way to describe the results.  The carpet was not only white clean but the fibers were not laying down flat any longer and the carpet felt very soft with bare feet.  
We plan to use Burgess Carpet cleaning annually to keep the carpet looking and feeling clean. 
Thank you Fernando and the Burgess team.


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"Reyes Custom Floos did a great job installing my laminate floors in my family room, entry way and hallways.  Mr. Reyes is involved in doing and directing the job to be done.  He removed carpet and old tile with his special little machine that keeps dust to a minimum.  He took his time and prep the area before laying the floors.  He is thorough and I feel I got so much more for the price.  My floors look beautiful.  We already discussing another job.
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"Great! Roma is the place to go for high quality tile. As an artist, I wanted something a little different. I checked out all the tile companies in the area and Roma by far had the most interesting. The people there are cordial and helpful. Couldn't be better."