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"everything good"

"Had a 5 foot long crack in my poured-concrete basement wall. It was not leaking, but I wanted to have it sealed regardless. Alek came on a Saturday, gave me his estimate, and then repaired the wall. He was very forthcoming by explaining that the repair was not absolutely necessary if there was no leakage, but I wanted it sealed anyway. He did a top rate job and I would not hesitate to use his services again."

"Had a great experience with Chris Kuper at Basement Detective! My basement flooded from non-stop storms and I needed a sump pump installed along with complete renovation of my basement. They were very competitive in pricing and outstanding in results. Chris even helped coordinate with the contractor doing my basement renovation after the sump was installed to make sure none of the drainage was disturbed by the new work being done. I have since weathered at least 3 large storms and can hear the sump working as needed. Very happy with the results!"

"Richards tree service came and did a $500 tree trimming job and I know have $1200 in damages to my backyard. On Nov 28th. 2020 “Richard Tree Service” came to my house to trim a tree in the backyard. They trimmed the tree with a fence and raised bed directly under the tree branches. Large branches were not cut in small chunks, but large heavy branches were cut and fell 20+ feet. While the branches were falling on the fence, a post in the center of the fence broke as well as the raised bed. The fence is now leaning because of the broken post. I reached out to Richards Tree Service many times from Nov 29th, through Dec 9th and they mostly avoided my calls at that time. After Dec 9th they reached out and said they will not do anything to mitigate this issue. The fence needs to be repaired. They say they will not repair anything. I got a quote for the repair and its over $1200 because there is a nice raise bed also attached to the post. They have since said that the post has mold and was compromised before they trimmed. All the other posts are not compromised and have no mold, and it is not easy to see the raised bed wood. I also don’t agree that the broken post is moldy, its broken. They want me to pay the $1200 to have someone repair the fence and bed. They also stated they wanted to be there when I have MY fence repair person come pay… I don’t have $1200 to dish out just for them to later say “still not paying”. They have insurance but refuse to use it. I have tried contacting the insurance information but their provider never responds. Also, even with all of this happening I tried to pay my bill. Apparently to pay they wanted me to take down someone’s wife’s phone number to give her my credit card. I get it that this is a small business person who may be just contracted through Richards tree service, but its still unprofessional. I do not feel comfortable giving someone’s wife my credit card and will be trying to pay a different way. I also had someone else come out to look at their job. They left cut branches just sticking out. I am not sure why they didn’t cut from the base of other branches or the trunk. I am pretty sure those random branches will just get decay and potentially hurt the tree. The job does not look good, but hey the leaves are gone I guess? I have limited options to proceed, I cannot pay the $1200 for the repairs and Richards Tree Service says they won’t do anything on their side. 1. They should have trimmed the branches in smaller chunks. Not large ones that would drop on the fence. Make sure you have a video of their job if you go with them, and tell them to make smaller cuts. 2. They should use their insurance, if the insurance finds that my backyard is all moldy (which I do not see) then they won’t have to pay for it, this is why you have insurance. 3. They should improve their billing solution. Its 2020 and there are safer ways to pay online with proof of receipts."

"It went well. The job was performed to the specifications laid out in the contract. It was finished on time with a professional work crew. My one quibble with them was how they dealt with our plants. They were less attentive to making sure the property was restored to its previous state. However, they fixed the issue promptly once it was raised. I would recommend GeoFreeze for foundation and engineering work."

"Not actually Waterproofing/Encapsulation. I actually had a bad central beam and several rotted joists. From the original estimate, I appreciated Deska's practical approach to fixing my foundation and structural issues. I didn't have the budget for a first floor flooring gut (the ONLY option proposed by a different vendor), and Len proposed an option that was still more than I'd planned for, but doable with a HELOC. NGL it took a very long time between me committing to the work and getting the work done, but they did set a reasonable expectation in advance and the office kept me reliably informed as I waited. When it came to the work, Mohammed and Adonis owned the results from the beginning. They reliably arrived as scheduled and communicated well during the process - providing me updates daily. They also went above and beyond with preparation, finishing, and provided trusted advice when it came to lifting my sagging first floor. Thrilled to have a more secure home!"

"Horrible company. No communication. Took more gutter off our house than they put back on. Project manager DAVE will come to your house and lie straight to your face. Water is just pooling by the sides of my house and they could care less. Don't work with this general contracting company. And don't sign up with them at Sam's club they will cancel and reschedule to avoid having to pay Sam's a commission. "

"Louis was easy to schedule and was at the house within a week of me calling to schedule the inspection. Louis performed the inspection, relying on me to point out areas of concern and then taking some brief measurements and photos. However, he could not diagnose a main area of concern in second floor joists due to no access to joists either from above or below, and did not provide a solution or a diagnosis despite being paid for analysis. His visit was a turning point in the quality of service. His report was substandard. He did not properly document all needed repairs, and what he wrote in the report differed from what he mentioned in person regarding a failing floor joist. Multiple attempts were made to contact Louis by phone with voicemails and by e-mail to clarify discrepancies between the report and comments during his inspection, but he failed to communicate back to me. Overall, this service was not worth the $500 that it cost."

"Very professional and talented employees, very professional results. Excellent communication and follow-up. On top of that, the job was accomplished under the bid amount, and was completed faster than scheduled. Thank you 58 Foundation!!"

Mr. Basement is a full line basement and crawl space contractor serving the greater Baltimore, Arlington metros. We provide homeowners expert advice and solutions regarding basement waterproofing, crawl space encapsulation, foundation repair and mold removal. Additional phone - (410) 344-9299, (877) 547-1314.