Get matched with top sump pump repair or replacers in Garfield, NJ

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"The HVAC tech Jay was everything a homeowner could wish for in a contractor. He called 30 minutes before he was scheduled to arrive to say he was on the way, he was on time, friendly as can be & extremely knowledgeable, hard working & honest. He tried everything he could think of to repair the condenser before telling us it needed to be replaced. He didnâ t do what others would and just give us a price, he gave us options as far as equipment was concerned & the different price points. The folks at AAA HVAC went above and beyond with our system. What started out as a simple Condenser replacement turned out to be needing an entirely new HVAC system because the old system was completely mismatched & undersized for the size of the house & condenser we have, causing all kinds of problems. Including our original condenser dying in under 5 years. Long story shorter, it was an unexpected financial hit and they not only inspected, quoted & replaced everything within a day, they worked with me on financing. Jay even returned the very next day to fill out the invoice with all model & serial numbers that was requested by the manufacturers for any future warranty repairs, just registering the equipment on line was not good enough. I would without a secondâ s hesitation recommend AAA HVAC & Jay. I look forward to working with them on all our Future HVAC needs."

"Excellent communication and very accommodating. They squeezed me in on the same day that I called for a sump pump replacement and they even had a brand new top quality pump on them to install right away. Best of all, the cost was reasonable."

"The service technician arrives at around 11:am. I ask him to replace the washer of both shower stems. He said that the stems are too old that he can replace both stems with new ones along with new handles. He also said he has to replace the metal piece in the back of the stems. He has trouble install the new stems and I have to turn off the water to the house close to 7 times which the technician 7 times to reinstall the new stems with no leaks. He broke the plastic piece that connects the shower hose to where the showerhead sits on. He reinstalls the broken plastic piece and said you can shower with it. My response how can the shower use if there is a water leak when the water is turned off. I had to go to Home Depot to get a new delta shower unit. I call Shia Shalom one of the owners of Intact plumber that the technician cracks the plastics piece of my shower unit without transparency. I had to go to Home Depot and spend an additional 65.00 for a new shower unit. The technician waited until I return from Home Depot. Shia said he will a check today to cover the cost of a hew shower head unit. It should not an experienced plumber that long to install new stems and handles. Beware the hidden charges."

"They did a very good job in replacing two outdoor lights. Friendly and reasonable prices."

"Fred responded very quickly to our call. Was most accommodating as our problem required immediate attention. Great job. Good service. Will call again for plumbing issues."

"Service was excellent. He was knowledgable, polite, clean and careful. He explained all the options and the cost to repair each one.."

"Woke up to my water heater spraying water like a fountain—definitely not how you want to start the day. NJ Plumbing and Heating Guys responded within 10 minutes of me reaching out, scheduled a visit right away, and showed up exactly when they said they would. Elvis was efficient, professional, and incredibly helpful. He clearly explained what went wrong and what was needed to fix it, which I really appreciated. Pricing was fair, and everything was repaired the same day. Elvis is the man—I’m super grateful for his help. I highly recommend NJ Plumbing and Heating Guys. They’ve officially become my go-to plumbers for any future needs."

Athenia Plumbing, LLC, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. We offer high quality plumbing services that are tailored to your needs so call us today.

At AAA Construction Group LLC, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.