Get matched with top basement drainage channels installers in Gatlinburg, TN

"About four years ago, I had my sewer line cleaned by another local company. At that time, the person doing the cleaning bent his augur on â somethingâ and drew back mud. He told me that they would have to rip down my retaining wall and repair my line as â itâ s broken and you need a new sewer lineâ . Being retired and disabled, I was not able to afford it, so I bought a hand augur and did my own line but I could never get past 30 feet in doing the line. Lately there has been more back up and the line was not draining much at all. I called in a national company to clean the line and they also suggested running the camera down it and seeing where the damage---possible collapsed clay pipe?â was. After analyzing reviews online for trenchless sewer repair, as I did not want to rip down an over 100 year old stone retaining wall, I decided to call Gardner Plumbing and have them camera the line. The sewer was full of water to the top of the floor drain, and when Kevin came out he meticulously augured that sewer line for close to four and a half hours until it was clear and even made it to the main sewer line under the street. In doing so, he removed an unbelievable long thick root that was in the line that I can best describe as looking like a root from a Redwood tree! He then ran the camera as far as he could and there was no damage at all to the line: a few cracks, but no damage/breakage whatsoever! Instead of costing thousands of dollars to replace the line, I was charged a reasonable amount for the augur of the line and the camera. I highly praise this work that Kevin did and I thank him and Gardner Plumbing for being honest and not immediately trying to convince me on getting a new sewer line when I didnâ t really need to replace it. I will use this company in the future and will tell my neighbors about the greatâ and honestâ work that Gardner did. Thank you Gardner, you have a new happy customer now! ï"

"Sump pump instalation. The workers were courtious and got the job done quickly."

"Communication, or lack thereof, was our biggest issue. I knew that I needed flooring work done and when the workers told me that they could take out the floor and repair it as well as install the new toilet I was thrilled to be able to get one stop shopping. I had used Winkle's before and had been pleased with the work and while the estimate seemed a bit high I was anxious to get the project completed because we needed our bathroom in working order again. My husband took half a day from work so that he could be present when the work was being done but they did not show up nor did they call to say that they weren't coming. Two toilets sat in my living room with no communication from them as to when they would be coming back for several days . Their reason for not coming on the day that they had said they would be here was a shortage of workers due to COVID 19. I can fully appreciate that, I do not understand why they could not call and say that they would not be coming or call to reschedule. They were very friendly and the work in my main bathroom seems to have been done well. I do wish that I had not have asked them to come back to do the second bathroom floor. Word of advice...they seem to do great with plumbing their communication skills could use some work."

"He was punctual, polite, professional and very pleasant to work with. He did not waste time. He and his helper helped me with 3 distinct job: replacing a cracked toilet, installing a new shower head and replacing a disposal. His prices were spot-on and I will have him back to install a new vanity in my bathroom. THANK YOU Cale and Eric!"

"immediately responded to request for estimate and completed work within 2 weeks. Basement is waterproof and I am very pleased. Downside, request for invoice remains unanswered after several attempts."

"Let me start off by saying, I am probably one of the most difficult clients to work with for home renovation... I am in the trades and an avid DIY type of guy. I am very hands on and take on most projects myself. I am not easily persuaded by salesman or sales pitches because I REALLY do my research before I let them enter my home. I got quotes from 4 different waterproofing companies before I met Fred Thomas. All 4 companies had different solutions to my situation. 1 waterproofing company used a scare tactic and told me my house was going to fall over if I didn't use their system... He then showed me on his laptop a video of how his companies system corrects the problem... Let's just say it was very expensive, confusing and would have destroyed our entire front yard adding more costs to an otherwise un-precedented and expensive fix... When Fred came thru my door, I knew he was the real deal. No sales pitch, no scare tactic, no laptop, just straight up and to the point... Fred uses a system that has been proven and works. He sells his product on experience and reliability not on new unproven technology or cheap inexpensive band aids. He knew exactly what the problem was and how to correct it. I wanted the guy who actually can install these systems on my house to sell me the job, not one who only studies the theory on the system. Thomas Waterproofing was booked 6 months out and I needed this project pushed forward quicker, Fred made it happen! His team was out the following weekend to get our job done. I probably drove them crazy with questions and picky requests, but they did everything I asked and more. During the project I found out I had to replace the cast iron sewer line in my slab. Another expensive repair... Not only did Thomas Waterproofing do the job we agreed to, they also Jackhammered out the slab for the plumbing to be re-done and supplied all the stone to be back filled. He did this as a favor to help me save on costs. David and Devon the 2 team leaders are great guys and very hard workers, I would have them do work on my home any time. I was very impressed by their overall knowledge of construction. Great attitude and great people to be around. This is the business you want on your project... Extremely pleased with the work done! Thank you Thomas Waterproofing!! -Eric"

"They were prompt, worked hard, and explained everything. They have truly delivered us peace of mind. We never have had to worry about the state of our basement since we called them."

"They did both foundation and basement drainage work for us. Very reliable and works great!"

"David worked with us to determine the services needed and provided an excellent price for completing the work."

"I was not here but it looks all was done satisfactorily."