
Serving Gila Bend, AZ and surrounding areas
In business since 2008
Free estimates
Emergency services offered
"Ace had installed an A/C unit for me about 7-8 years ago and that was the unit that broke down. The good: The tech was friendly, knowledgeable and got the job done quickly. He was very helpful in helping me get this covered by my home warranty company. The bad: 1) Tech showed up 5 to 6 hours later than originally scheduled. I don't have a problem with that but needed to put a bad grade on it. 2) The office was difficult to work with in getting their cooperation in working with my home warranty company. Their policy is that they do not work with home warranty companies. Eventually they were cooperative given that I was paying for the services and that my home warranty company would reimburse me. 3) The pricing was outrageous in my opinion. I paid $950 for 2 capacitors, a spliced wire and about 1 to 1.5 hours of labor. I understand there is a bunch of overhead cost and labor costs, however, $950 seems to be excessively high. Fortunately my home warranty company covered this cost. In summary, I was mostly disappointed in the high cost given that I was a previous customer. I was also disappointed with the difficulty I had in getting them to cooperate with my home warranty company when there was no risk of financial payment to Ace. I will not use Ace for any of my homes in the future."





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