Get matched with top water removal recovery pros in Glen Allen, VA

"Great service! Very professional and prompt. Restored my entire duplex, from a water damage causing situation."

"Mike was the best! He was very professional and knowledgeable. Our basement had flooded when a contractor broke a water pipe. Mike was very responsive and stayed very late until the water had been removed and fans/dehumidifiers set up. He assumed a leadership role among the other service providers that were there which was extremely helpful. I highly recommend him."

"The service was excellent. However, they might want to ask room dimensions before giving a quote and let customers know that there is a 3% surcharge for using a credit card as payment."

"Tri State Flood sent the work to Property Restoration Inc. so this review is about my experience working with Property Restoration Inc. The team from Property Restoration Inc. was great - showed up early, did a thorough job cleaning up a water leak in a finished basement and provided professional advice and follow up. A+ team!"

"The crew arrived on the date/time promised. They were polite, professional, and worked non-stop (except for 2 short breaks and lunch). Because of my landscaping, the crew determined the best way to get to the bottom of the foundation was to dig a hole—24” x 8’. It was truly impressive—perfectly squared off. They sealed the wall, replaced the dirt, and replaced decorative stone. They then installed a 50’ French drain—trenching, refilling the trench, and removing excess debris. The crew worked as a team, did a top-notch job, and left the job sites better than they found them. It took them 4 days—and they never wavered from an extraordinary work ethic. That was last week. This week? We’ve had torrential downpours and flooding—but my basement and garage are dry. I’d hire them again in a heartbeat."

"Reasonable cost for the work that was done."

"Robbie and his team at Service Master of Richmond saw us through nearly 2 years of a storm damage claim with 5-star service. They handled our water mitigation, initial cleaning, pack-out, pod delivery, and post-construction cleaning. We found them to be incredibly responsive, reliable, trustworthy, and kind. They even reworked their schedule to service an urgent need, short-notice, for which we were extra grateful. In a time where many businesses often don’t answer their phone, Robbie answered every time, did everything promised, and dependably had his crews show up each time scheduled. We were so grateful for their attentive, responsive service and recommend them 100%. Thank you, Service Master of Richmond - we’re grateful!"

"We were pleased with them. They did a good job. They had a good price and courteous people. They were courteous and they did the job. The price was fair. It wasn't too high. These people do it all of the time, so they know how to do it."

"In 2023 we had an issue with Generations Hardwood Flooring and left a 1 star review. After some discussions, they made it right and fixed the issue. We can't seem to remove that negative review, but we want their customers to know that they followed through and paid their invoice. It shows their integrity and professionalism."

"After an initial scheduling snafu, Chris was sent to come look at our basement window well trim, which was excessively moist. He was pleasant, courteous and knowledgeable. He provided helpful information and advice that did not necessarily require his company's services. When the window well trim was removed, Chris made himself available to return to our house and reassess for signs of damage or leaking. No direct payment was exchanged, which speaks to Chris and Basement Detective's interest in honest work and customer satisfaction. If we do encounter an issue within their scope of work, we will definitely contact Basement Detective and will refer others to them as well."