Get matched with top exterior trim installers and replacers in Gore, VA

"We had 5 companies come out to quote replacing 3 of our exterior doors. Roland is not a pushy salesman with the must purchase today or the price increases motto. He answered multiple emails and even came out a second time to our home to further discuss replacing the doors and answer our questions. He checked in in-person a couple of times during the install process to make sure things were going smoothly. The install team were hard workers and did a great job. We used Star Home Improvements because of their reviews and we didn’t feel like just another number to the company. The plus side was they also came in with the lowest quote. I would absolutely use them again and highly recommend them to others."

"Replaced old gutters. Great work"

"The initial estimate in August 2015 went very well.  We were very pleased with the quality we were getting and the quoted price.  The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating.  We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message.  Once they understood the mistake, they immediately rectified by making time for us as planned.  
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm.  Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark.  They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate.  We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window.  The next morning, we completed the clean up ourselves outside.  We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark.  We communicated that to the company in writing and by phone.  We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it.  After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and  professional.  I just wish these interactions were followed up by action.  Our issue remains unresolved more than five months after installation.
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"Excellent! Very fast and extremely Knowledgeable-I really like the fact that they focus only on roofing and they just they didn’t just come out and inspect the air my roof water was leaking inside the interior they went inside to actually see the water stain to see exactly what needs to be repaired. Most importantly they focused on repairing the area requested versus other companies who oppression me to replace the entire roof Versus focusing on the area with the issue"

"I needed a complete exterior redo (roofing, siding, wood wrap and gutters), the services went very, very well and my home looks Brand New! The company is quality oriented, timely, honest and responsive. I would recommend them to anyone who needs their roofing or siding repaired and/or replaced. TJ, the owner was Johnny on the spot, responded to all my questions, concerns and requests within minutes by phone or text. He went above and beyond customer satisfaction with his personal service. His crew were hard working, precise, respectful and did whatever I asked of them during the repairs. You can't go wrong with this company!!"

"They were very punctual and very efficient. I was constantly checking on the job and all the workers were very professional, and helpful with any questions or doubts i had during the job. I would recommend this company to anyone who wants reasonable price with great quality!"

"Overall, we received great customer service and a solid product. I am happy with the results. 
We had some issues with scheduling. Our back gutters were taken care of quickly, but a large tree in our front yard limited access. We ended up calling in a landscaping company to cut the branches overhanging our home, and afterwards Exterior Pros of America came back out to our house to finish the job. 
While up on the tall ladder, they also fixed/resecured a decorative shutter on one of our top floor windows for no additional charge. I appreciated their thoughfulness and felt like they really aimed to take care of our home. 
I do think that the gutter guard product is expensive, but it seems a very high quality. With all work completed, I feel that it was worth the investment and I'd recommend Exterior Pros.
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"This company has changed their name and is now known as Care Contracting. Their pricing was in line with other businesses we checked out and the salesman who met with us was knowledgeable and friendly. We had our roof replaced as well as gutter guards put up. The crew that did the roof left trash around our yard and did not clean up debris from the roofing, leaving nails, jagged pieces of metal and other scraps about. Our deck furniture was not returned to its original place either. Our contract required us to pay 1/2 up front and 1/2 upon completion. The check was ready when they finished and no one from the crew collected it. Within 12 hours of them finishing the roof, we began to receive calls, texts and emails inquiring about our late payment. There was no call to see if we were satisfied with the work done, or to update us on how the leak in our roof was fixed. All told, their sales team was good, but their customer service and business practices were definitely lacking."

"We had a flood in our basement caused by a water main break. The water backed up from the meter into our finished basement. Zelaya construction repaired the concrete damaged by the water, repaired the wallboard in two rooms that had to be cut away, replaced 4 doors that were damaged, replaced trim in 3 rooms, painted the rooms and selected replacement carpet that matched the previous carpet exactly. Their work was meticulous and they made good suggestions for completing. They finished in the time frame estimated. All the workers were diligent and respectful. By the end of the project, I felt like they were family. I highly recommend this company."

"Excellent workmanship, professionally done!!! They installed a knee wall and screened in our back porch. It looks like it came with the house!!! The attention to detail and craftsmanship were outstanding. Likewise, the finished room they completed looks like it came with the house. The crews were punctual, kept their work areas clean and were a pleasure to work with. Raul is outstanding. Really enjoyed the experience with them. Would definitely recommended and hire again!"