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LARGE HOUSEHOLD CLEANOUTS\nSHEDS AND STRUCTURES\nSMALL PROJECTS NOT ACCEPTED

"If you need the ducts CLEANED the proper way and have it done by a qualified and attention to detail then this is the only company I would trust! For the past 35 years I have tried most of the companies in the area and have had poor to fair results. This is the only company that really does clean every inch of duct work to the point that it looks brand new. I am very sensitive to dust, mildew and mold in the house and have spent a lot of money on the HVAC system with high micron filters, UV lights and carbon recirculation filter systems. Not wanting to waist all that on poor duct cleaning seem the only way to help the air I breathe. This company is the only one that actually did a complete job."

"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
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"Vista installed new vinyl siding on our house and I couldn't be happier with the result. Our house looks brand new and I love the color. The communication was excellent! Every step of the project was very organized and I loved how Keith and Brian checked in every few days. The work crew was very repectful of our propery and the quality quality of work is amazing. Overall it was a refreshing, seamless experience. I would highly recommend them."

"Bruno arrived early and gave me a full explanation of what he was going to do and the estimated time it would take. He was courteous and professional. He showed me before and after pictures of the air ducts. The company was very easy to deal with and I would certainly do business with them again"

"One of the few that arrived on time for estimate.  Went over everything that was needed plus extras that were requested.  Delivered and installed when promised.   Work took 2 days and was completed when promised.  Replaced old heating and air conditioning units,  moved thermostat per request, installed new carbonmonoxide alarm and dehumidifier per request and water heater.  Completed and cleaned work area with removal of old equipment.  Requested no payment until work was completed and we were completely satisfied.  Also, did all the paperwork for rebates. "

"After the thorough review described above, he and his colleague completed cleaning out all of the ducts with their special machinery.  This process took about 90-120 minutes and seemed to be very thorough.  Unfortunately the cost of the work was much higher than the $89 angle's list promotion.  I was expecting it to go up a bit since we have 3 return vents, but I didn't realize that we also had 3 main vents.  The service provider did show me the mold beginning to grow on either side of the filter compartment (ours had not been changed in over 18 months (should be changed every 6 months) and we had run the humidifier over the summer, these were contributing factors to the mess inside the system.  I appreciated how he took the time to explain how to keep it from happening in the future and why he suggested a few additions.  The recommended anti-fungal/anti-bacterial treatments seemed like a useful addition at this point even at $150.  He also very kindly wrote down all of the filter numbers for the humidifier, furnace, water filtration system etc. so I could order them online myself.  I would recommend this company to others - having dealt with many HVAC service people, this was the most up-front and honest experience that I have had.
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"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

"The owner and customer service manager were both very responsive to issues raised during the installation of the system. They did everything they could to make sure I was a satisfied customer. The reason I could not give they company A's in the areas of quality and professionalism was the number of issues that needed to be raise during the installation and items they did not check out prior to leaving after the installation.
This company was chosen to install the system was because their quote was the most feasible placement of the oil burner, oil tank, vent system, and hot water tank received. Their price was comparable to other quotes.
This new system was purchased using a zero interest loan sponsored by the local electrical utility. Work was started after a credit check was run and an initial deposit was paid for items not not covered by the loan. The lead installer was knowledgeable and made me comfortable as the work started. We reviewed the work that needed to be done and work commenced. A team of four people began the install.
The first "issue" arose when they began to connect the hot water tank using 1/2" copper pipe. The previous system was connected to the house with 3/4". When this was brought this to the attention of the lead installer he was quick to call the office and get the needed materials and the water system was attached as requested with 3/4" pipe.
During the process of connecting the new heating system to existing piping, one of the workers incorrectly connected two pipes together and cause a water leak which damaged some materials in storage shelves. The owner was quick to compensate for the damaged materials.
At the end of the second day of installation the system was checked out and the workers left.
Soon after the workers left we discovered there was no hot water. The new system had a locked water mixing valve above the hot water tank. It was set to 70 degrees. I could have called the company, but chose to look up how to unlock the mixing valve and adjust to supply hot water to the house. I was able to adjust the mixing valve which allowed the tank to supply hot water to the house.
The installed heating system was a two zone system. Later that first evening one set of rooms were getting cold while the other set of rooms were getting hot. Upon further examination I determined the thermostats were reversed. After switching the two thermostat connections at the oil burner the room temperatures returned to desired temperatures.
When the hot water tank was first pressurized no water leaks was observed, however, during the next few days, a number of leaking joints were identified. A different employee install the plumbing of the hot water tank. It took another employee to arrive and take apart and reconnect the connections to stop all the leaks. I was told that the pipes were not adequately tightened at the first install. To the company's credit response time to my report of leaks was fast.
Two bills were received from the company for parts and labor to fix the water tank leaks. I called the owner of the company and the charges were reversed.
A few days later I noticed the circulator pump to the hot water tank was running and the boiler temperature was low. The house was not calling for heat. After some research I found that the boiler control unit was not set for an indirect water heater. So as long as the house did not call for heat, the oil burner did not turn on to supply heat to the hot water storage tank. The position of a switch in the control unit needed to be changed. Once changed the burner turned on supplying heat to the hot water storage tank.
The exhaust for the oil burner is out the side of the house using a power vent system. A few days after the install, I realized that the venting fan was running for an extended period of time (approximately 11 minutes) after the oil burner shut off. After reading the manufacturer literature, manufacturer recommends the vent fan to run for a period of 3 to 5 minutes after the oil burner shuts off. The run time of the vent fan was reduced from 11 minutes down to the 3 to 5 minute period as the manufacture recommends.
The oil burner purchased included a control unit that can be adjusted to provide increased energy efficiency. This feature was discovered as part of reading the control unit manual to solve the water heater - oil burner problem (see above). The company left the system where the control unit did not provide any added efficiency. After experimenting with the efficiency setting, a "good" trade-off has been reached between oil burner responsiveness and the house need for heat.
A few weeks after the install, the fire department came out the inspect the system. The system failed the inspection. The oil burner exhaust flue was within 18"  of combustible materials. Board needed to be installed above the flue pipe where the wood  floor joists were withing the 18" of the flue pipe. The company was quick to respond to the situation.
I am extremely happy with the new heating system, power vent, and hot water storage tank. I would have preferred not to have raised the issues and work thru the problems I had to with the install and start-up of the system. It is important to me to be associated with a company that will work thru issues and problems to satisfy the customer.
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A Name You Can Trust\nPlumbing and HVAC problems are never an issue when you turn to Patriot's Plumbing LLC. Backed by more than eight decades of experience, our professionals can handle any residential or commercial project, including emergency repairs!\n\nService When You Need It \nAt our plumbing and HVAC contractor, we understand that issues arise at the most inconvenient times. That's why we're readily available 24 hours a day, 7 days a week. Whether you have a plumbing leak or need a system replacement, count on us to get the job done. We're only a phone call away.\n\nProper Licensing\nIn addition to quality service, Patriot's Plumbing LLC understands that having the proper licensing is essential to completing certain jobs. We're not only EPA-coolant certified, but we also hold Massachusetts state licenses for plumbing, sheet metal, pipe fitting, process piping, back flow, sprinkler fitting, oil burners, and more!\n