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"It was an interesting experience.  First of all, everyone was really friendly and easy to work with.  Ben originally came out and walk through our stucco repairs.  We wanted the top of a stucco wall repaired along with various other stucco repairs.  Additionally, we had some questions about roofing issues and possible painting the house.  We also wanted to have some lose soffits re-attached while they were doing other work in the area.  Ben did a great job of showing me warning signs of things to look for so I know what to keep an eye on in the future.
Our house has a concrete tile roof that is dangerous to walk on in terms of safety and potential damage to the tiles.  Our home is also very tall - 3.5 stories off the ground Ben did a great job of assuring us that the workers could access the areas around the house without stepping on the tiles by using scaffolding.  Since the estimates were for a substantial amount of money, over $10,000 to do the work, we assumed the cost was due to setting up scaffolding as Ben said he spoke several times with the owner, Scott, to make sure they could get to the work areas, especially, the top of the structure.  There is an additional charge of moving tiles which I was okay with as they are really dangerous to walk on and wanted them to have a safe area to work so they could focus on doing a good job and not falling off the roof.
it started great.  Hector came out on a Saturday morning and started prepping the areas for repair.  He did a great job matching the stucco and texture.  However, Ben said they would build up the top of the wall so that water would flow off of it better, but Hector only scrapped the top and applied the new topping - which looks good, but did not contain a more noticeable slope.  Hector had missed a couple of spots to touch up, but quickly fixed them when I pointed them out to him.
Then Hector proceeded to start caulking the windows.  However, many areas were difficult to get to and he indicated that he would have to walk on the tiles, which we wanted to avoid because Metro states in their contract that they are not responsible for any broken roof tiles and are tiles are no longer being made.  Additionally, he was really nervous about him trying to get on the roof and told us several times he was just a 'stucco' person.  Hector decided it wasn't worth the risk without the proper ladder and left for the day.  I was relieved that he decided not to get on the roof and it gave us time to talk to Ben and Brady.
Hector did caulk a couple of the windows that he could safely reach using a Dow Corning silicone caulk.  The contract specifically called for using Lexel caulk because it was superior to silicone.  When I mentioned the issue with the roof and caulk, Brady came out the next morning and we worked through the issues.  Brady assured my that the silicone was rated higher than the Lexel; however, the do have different qualitys.
We spoke with Brady about building scaffolding and he assured us that we didn't need it and they could walk on the tile in a special way as to not break it.  Brady ended up coming out to speak with us directly.  We ended up removing some of the work like the painting and some roof work because we were uncomfortable that they were not going to use scaffolding.  Brady was great about modifying the contract.  Brady also said Ben was new and was learning about some of the building issues we had questions about so some of the work probably wasn't needed anyway.
Hector came out again with a ladder that could reach the higher levels and finished caulking with Lexel.  Additionally, he was able to re-attach some of the problem soffits.  He didn't finish everything and would need to return the next day.
Hector arrived to install the remaining kick outs late in the afternoon.  We ended up helping him by holding the ladder, hauling supplies to top levels of the house and holding flashlights while he worked into the evening.
Hector did a really good job with matching the color and finish of the stucco.  He really knows his stucco.
Overall, it was a mixed bag.  Everyone was friendly and easy to deal with and responsive to all our questions.  They were gracious in letting us modify the contract.  The quality of the stucco work was really good.  If they would have built the scaffolding to access the work areas, I think we would have been really happy and had all the original work done and our rating would reflect that.
The price seemed steep, but the other estimates we had were in-line with Metro's estimate so I rated it Fair.   While Ben assured us that they could reach the areas with scaffolding, Brady said they wouldn't need it but would not cover damaged tiles if they broke them.  The scaffolding access was one of the reasons we went with them so I rated the professionalism as Fair .  Punctuality was Fair because of the evening visit and missed day.  However, we are very flexible with our schedule so we worked around their schedule and it didn't bother us that much.
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"It went fantastic and perfect. They showed up on time and they were very professional."

"All run smooth, on time and more important inside budget!!! Very professional"

"Luke was a gift! He responded quickly to my call and was able to start painting two days later. He was professional, knowledgeable, on time and always cognizant of the fact that I was working from home while he was painting. He meticulously painted my entire house and it looks amazing. I highly recommend Luke, you will not be disappointed."

"????? I highly recommend Western Slope Facility Services. Michael and his team were professional, reliable, and completed the work exactly as promised. Communication was excellent throughout the project, pricing was fair, and the quality of workmanship exceeded expectations. They handled everything efficiently and left the property clean when the job was finished. If you're looking for a dependable contractor for repairs, maintenance, cleaning, remodeling, or property improvement projects, Western Slope Facility Services is a great choice."

"From beginning to end Don was there every step of the way to make sure I understood the process and stayed on track with the agreed upon time frame of the build. I give him a 10 plus rating and would definitely refer anyone looking to build a quality home!!!"

"It went very well he was polite did a great job cleaning up at the end of project he way on time and overall done an excellent job"

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Did a good job, providing 2 layouts to choose from.  Completed design and sent email and snail mail paint and furniture samples in a little over a month from starting the process.  The previous estimate was 2-3 weeks so it wasn't so late.  My only disappointment was the design was not for the complete room.  They told me that the missing area was considered an entry way or hallway and could be designed for an additional fee.  I did not want to pay an additional and accepted their explanation, but on second thought, in my opinion, it isn't really separate.  There is a large archway one-third of the way into the room, but I have never considered it as two separate rooms and no one visiting my home has ever mentioned it.  Every room has an entrance.  I wouldn't call the way to get into a room as a separate room. Other than that, I would say a got a great deal overall.

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"I feel extremely fortunate to have found Vicki through Angie's List !  She is an extremely talented person who is very easy to deal with. She has a breath of knowledge that allows her to accommodate my tastes, but also ensure that the overall design is in sync with the design and location of my home.  She has  a very diplomatic way of suggesting when I'm going astray with my choices and in every case where she has told me "Trust Me"  I have been delighted ! She is very aggressive in helping me find the best pricing and often times will work with the vendors directly  hence saving me the time.  She also has excellent local contacts.  Everyone I've worked with through Vicki has been timely, professional, and highly competent.
My project is far from complete.  I intend to continue to use Vicki and her expert advice until the end !!!!"