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"Highly professional, knowledgeable and well behaved technician. Prices offered were good too. I definitely recommend the company."

"They did a good job."

"He was very professional, did a very neat job, cleaned after the job was done. I was very satisfied with the job."

"Great. Doug answered our inquiry promptly and fixed our issue the next day for significantly less than the first quote."

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"Horrible company, horrible service, still waiting after 14 days for an update. Claimed they ordered part, then found out they didn’t order the part, then they schedule an appointment and didn’t show up. Dispatch was rude and they didn’t return calls and messages. Same company misdiagnosed my mom’s HVAC system and she ended up getting it replaced only to find it still kept shutting off because it was a gas regulator that was the problem all along."

"Excellent. FAST. EFFICIENT. KNOWLEDGABLE. PATIENT. THOROUGH and priced both fairly and competitively."

"Our Water Furnace was just 5 years old. Has worked flawlessly, we are warm in Winter and cool in the Summer. Best is our Yearly total electric bill was $1450!!!"

Three qualities all of our people have that make us Northern Virginia, D.C. & Maryland’s #1 Home Service Provider. That’s the F.H. Furr Difference. F.H. Furr is D.C., Maryland & Northern Virginia’s premier plumber, HVAC contractor and electrician. F.H. Furr is A+ rated by the Better Business Bureau and has consistently been voted Best of Prince William County for HVAC, Plumbing and electrical.