Get matched with top fire or smoke damage recovery pros in Harrisburg, PA

"Travis from A Production Construction, LLC was quick to respond, friendly, polite, clearly explained how the work would be done, and efficient. Really, I couldn't imagine a better or more helpful experience getting this job done."

"Dorrel Rhodes 118 West Main Street Mount Joy, PA 17552 May 23, 2025 Complete Disaster Services Attn: Management Team Dear Team at Complete Disaster Services, I am writing to express my sincere gratitude for the exceptional steam cleaning service you provided on Friday, May 23, 2025, at my residence located at 118 West Main Street in Mount Joy, PA. Your team’s professionalism, attention to detail, and dedication to delivering outstanding results exceeded my expectations. The carpets in my home had accumulated significant dirt and wear over time, and I was skeptical about how well they could be restored. However, after your thorough steam cleaning, I am amazed at how refreshed and clean they look! Not only did you remove years of embedded grime, but you also approached the job with efficiency and care, ensuring no damage was done to the fibers. Regards Dorrel Rhodes "

"Major Restoration Services did prompt inspection and determined that there was very little mold. Did minor spraying free. Everything about the experience was good."

"I called a few other providers including this one and they were the only one who were able to get out right away but not only that but they were there within the hour. They did a great job of getting the water out and taking all the steps to re mediate the damage and get me ready for the remodel."

"It's a really small company. They're just absolutely the most friendliest and are the most responsive with their follow-up. They're very professional and I like them because the guy who came out couldn't find the leak at first and told me that he didn't want to waste my time and run the bill up. He also told me that if he couldn't find it he would leave and send somebody else out, but he figured it out in about five minutes. It was something very simple and he took care of it. They came in short notice and always come regularly to service our water softener and water conditioners because we have water filtration systems. They're a water conditioning company and on the side they have an appliance store."

"Brent was very punctual, professional, and honest! He clearly knows what he’s doing and could have tried to sell me something I don’t need, but instead explained how I could correct the problem with some caulking around the exterior of my home. I hope to never need their services, but was very impressed by their customer service!"

"When something as devastating as a house fire hits your family, you immediately look for the “life boat” that is going to keep you afloat, and if possible, help you find your way back to normal. For our family, that life boat was unquestionably SERVPRO of Hershey. Of all the decisions we made during that critical time, we are most grateful that Joe Lapp at SERVPRO of Hershey took our call. Over the next 10 months, Joe and his entire team were a bright spot as we rebuilt our lives, a knowledgeable voice of guidance as we navigated a major insurance claim and a complicated rebuild, and literally the best, most detail-oriented, professional, and talented group of craftsmen I have ever worked with in my life. They were a God-send for us. We cannot recommend them enough. While there are literally too many instances of how SERVPRO of Hershey helped us to write in a reasonable review, here are some of the most incredible ones: 1) Our house fire happened on a weekend night. While I waited for what seemed like an excruciating 36 hours for my insurance company to call me back during regular business hours, Joe Lapp at SERVPRO of Hershey took our phone call at 4 in the morning. Even then, he was reassuring and agreed to meet me three hours later. He sat down with me, in a house full of smoke damage, and talked me through what to expect over the next few days. He took some of my and my children’s clothes and bedding and laundered them that day, and had a member of his crew spend the entire rest of the weekend cleaning a space for us in the house so that we had some basic necessities. 2) The employees at SERVPRO of Hershey are the kindest, most patient group of individuals I have ever worked with. Every morning, they arrived happy and treated myself and my young children with empathy. They guided our family through the process of going through our things room by room, and throwing out and documenting what could not be saved. They restored to perfection any items that could be saved. They never complained – not once – about how big this job was, how urgent some of the timelines were, and how complicated our insurance could be. They did extraordinary things for us while making them seem like no big deal. One example I will never forget is – when it was suggested that my 6 year old son throw out his beloved train collection, I asked if there was any way the trains could be save (even though it was not practical). One employee volunteered to take the task on. He took apart nearly 50 trains, cleaned them inside and out with a toothbrush, before putting them back together and returning them to my son. 3) SERVPRO of Hershey’s documentation is impeccable, professional and extraordinary. From providing photos of every item lost for our insurance, to providing hundreds of pages in rebuild estimates, they met to the letter all things required by our insurance and our mortgage – a staggering amount of work. 4) SERVPRO of Hershey are experts at what they do – the very best. They were able to guide us through multiple inspections, provide important documentation to our insurance, and work closely with our onsite adjuster. They performed or supervised all rebuild work, and made sure it was up to their high standards. I always felt that they were looking out for the safety and quality of the home they were rebuilding. 5) Their craftsmanship is impeccable. After the rebuild was done, the home looked truly “like it never even happened.” From restoring high end finishes, to important detail work , painting, flooring, an entirely new HVAC system, dry wall, vent work, eliminating odors, extensive cleaning – they cut no corners, used the latest technology to help with their work, and did an astonishingly amazing job. Despite how devastated the house was at first, everything was back to normal when SERVPRO of Hershey was finished. We chose to sell our home after the rebuild was completed. The home showed beautifully, and we had an offer in a matter of weeks. 6) SERVPRO of Hershey is the single most trustworthy contractor I have worked with. Our family did not live at the home during much of the rebuild. Joe and I communicated often daily with calls, e-mails and photos. I never once had to check on or worry about the quality or timeliness of his team’s work. 7) There were literally dozens of extraordinary ways Joe and his team helped us. A few other notables: • Joe used his industry connections to help us get our clothes restored in a record amount of time • The rebuild was delayed for months while our insurance company completed inspections, and SERVPRO of Hershey heated the home with an external furnace, attending to the furnace daily and checking thermometers in the home to ensure the home was not damaged further • Navigating a major insurance claim is complicated and seemed at times to take forever, but Joe knew just how to help us keep the project moving forward, and his company was eternally patient as we navigated that process • SERVPRO of Hershey personally delivered several important and valuable personal items to our family after they had been expertly restored, despite the fact that we had moved out of state SERVPRO of Hershey was an answer to many prayers during a challenging year for our family. I literally do not think we could have gotten through it without them. I will remember their extraordinary work and kindness my entire life."

"My husband and I got their services for an anniversary gift to each other. They took everything off my to do list and he could supervise! We were both very happy with it!"

"Friendly and professional service, and a good price. Priced by room and stairs. There was one cumulative shoe polish stain under a desk that they could not remove or lighten, but otherwise a good job."

"The estimator was on time and explained everything in detail. He answered all my questions and told me to call a time I had a question. The men who performed the work were on time and got straight to work covering items that needed protecting from the dust and we're considerate of not damaging my newly sealcoated driveway. All four men knew their jobs and worked well together. They worked through lunch and even had to deal with a rainy day. They answered any questions I had. After they were done, everything was cleaned up well."