Get matched with top water heater repair or service pros in Hawthorne, CA

"The repair guy came within the estimated time and resolved my water heater issue, no charge."

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"We had a issue with our shower and regulating the hot water. We had Kevin put in a new handle and cartridge system. Kevin did a great job installing and cleaning up afterwards. Would hire again."

"They called us quickly and got a plumber out within a few days. Super thorough - tested all pipes and water sources to diagnose the problem. They were able to perform maintenance on most bathrooms the same day and improve the water temperature in our showers. Gave helpful, non-biased advice on potential further plumbing improvements. We will likely call this company again for any and all future plumbing needs."

"The gents from Burris were excellent. When I called to have them check our water heater and furnace, they were very responsive. I was concerned that they might not be able to make it out the same day as I was calling in the later part of the afternoon, but they said that they could come that day at 3:30pm. Needless to say, at 3:30 on the dot, they were pulling up to our driveway. That in itself is impressive! They greeted me courteously, didn't chitchat or waste time, but went straight to work checking on the water heater (which had gotten wet during our last big rain), and soon diagnosed the problem. The burner had water in it. Since I was not over their shoulder watching, they certainly could have said I needed a new burner assembly, a new thermocouple, valve control unit, or all three (since those got wet as well) - all of which would have made them more money in parts and labor. Instead, they dumped the water, cleaned and dried out the burner, and got us going again. They even let us know that there might be a future issue with the ignitor, but that as it dried out, it would probably work just fine (they could have just charged us to replace it when it didn't necessarily need to be). They were ethical, actually did troubleshooting to fix the problem instead of simply replacing parts, and ended up charging very reasonably for their labor. They looked at the furnace as well, said they couldn't really get to a thorough exam right away, but contacted one of their associates who could. They went above and beyond in doing so. They could easily have said they needed to come back later - thus saving the job for themselves. Instead, they got us together with someone else, even though it cost them the $$ they would have gotten by keeping that job for themselves. They showed they were more concerned with making sure the customer got what they needed instead of keeping the money and the job. THIS is how a company gets repeat business! I highly recommend Burris Brothers, and will use them again for future plumbing and heating needs."

"They were very friendly and provided excellent service."

"I really appreciated how quickly Robert responded to my calls for service. Initially, I wanted a non-functioning water softener system removed. Robert scheduled the work to be performed within a couple of days of my request. My family was very pleased that his team could haul away the old water softener tank, and that they left the vacant area in such great condition. A few days later, I needed immediate help with a "running", leaky toilet. His team was on site within an hour of my request and quickly resolved the problems. In both cases, Roberts efforts to address our needs in the time frame we needed, the quality of work, and friendliness of everyone involved was outstanding."

"Stop looking for a plumber! Sam is the man for you job. I can’t say enough about him and his team. He worked within our budget, did top notch service, and even offered free advice for our other bathroom. Sam installed a tankless hot water heater, ran plumbing out to a brand new Adu, and helped us complete a perfect compact bathroom. Sam is a master of his craft and priced well. Thanks again Sam!!!"

"We had to wait a couple of days before they installed the water heater, but did give us a discount."

We take great pride in our experience, expertise, quality, and customer service that we provide. It is our mission to provide excellent workmanship and complete customer satisfaction from the start to completion of a project. Our reputation is based on service, safety, and quality, regardless of how large or small the job.