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Avatar for North Alabama Technical Services
North Alabama Technical Services
4.9(
124
)

Serving Hayneville, AL and surrounding areas

In business since 2010

Emergency services offered

Credit card accepted

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."
2014 Super Service Award Winner!
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Recommended by97%of homeowners
Avatar for Covenant Air LLC
Covenant Air LLC
4.7(
27
)

Serving Hayneville, AL and surrounding areas

In business since 2010

Credit card accepted

"We contacted Mr. Coffee to instal a radon system in our new house. I don't think any one else will work harder to get a radon system right than Mr Coffee and Covenant Air. He was very helpful in explaining what needed to be done and giving us options on how to accomplish this. He will go above and beyond to get your house safe. It did take more than one visit to get the system right. After the initial install he came back and upgraded the vent fan to help lower the radon level at no cost to us. He then came back to seal up my cold air return so that my house wouldn't pull air in from the crawlspace. He was very professional in all of his dealings. Sometimes he might overstretch himself and will be a little tardy but when he is working at your house, he works hard the whole time. His goal is to make your house safe for you and your family. I would strongly recommend Covenant Air.
"
Closet
Fan Placement
another view
Recommended by88%of homeowners
Avatar for MAYS HEATING & AIR
MAYS HEATING & AIR
5.0(
11
)

Serving Hayneville, AL and surrounding areas

In business since 1988

Free estimates

Emergency services offered

"We are very satisfied with the quality of the work done by Paul and the team. I've had to call them out a couple of time since the install to check some routine things and they've courteously helped out. Very professional, dependable and honest."
Recommended by100%of homeowners
Keith Duke Air Conditioning Heating and Appliance Repair
4.9(
8
)

Serving Hayneville, AL and surrounding areas

In business since 2005

Free estimates

Credit card accepted

At _______Keith Duke Air Conditioning Heating and Appliance Repair_____, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote!

Response time7 hrs
Response rate90%
1 neighbors recently requested a quote
Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)

Serving Hayneville, AL and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Recommended by65%of homeowners
Showing 1-10 of 28

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