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"Installation was professional. There were no issues or surprises."

is committed to excellence \nin every aspect of our business. We uphold a standard of integrity bound by \nfairness, honesty, and personal responsibility. Our distinction is the quality \nof service we bring to our customers. Accurate knowledge of our trade combined \nwith ability is what makes us true professionals. Above all, we are watchful of \nour customers' interests, and make their concerns the basis of our business.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"They began wok in January but its not done yet. We already have a radon detector and we have a radon problem and he brought in instruments to do the measurements to confirm my issue. We went ahead to have a barrier installed and fans and all that. January weather isn't good for any service industry. After he installed everything I went down to take a look and the quality of work was not what I expected. So I asked him to mitigate it. The reading on the meter was correct but it showed that the work he did wasn't helping. After that we had a weekly monitoring and then the readings weren't improving fast enough. So it went into February and then March and in April we've had continuous visits. Every time he came back he made some adjustments and we saw a little bit of improvement but it's still not quite where it should be. So it was not what I expected. I'm just about to call it quits."

"We are very satisfied with the quality of the work done by Paul and the team. I've had to call them out a couple of time since the install to check some routine things and they've courteously helped out. Very professional, dependable and honest."

"it went out very good, i was advise to replace the fan pf the central air very soon."

At _______Keith Duke Air Conditioning Heating and Appliance Repair_____, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote!

"I decided not to do my furnace at that time.
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"My air conditioner was not working so I contacted my home warranty service and they sent a local company representative to checkout the problem. It was a capacitor - the technician installed the part and it has been working ever since."

Moultries Heating and Air is a small New company with 10 years experience in the field we provide great customer service Quality Work