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"Recently, my touch enabled kitchen faucet stopped working and when i put in a request in angi, i immediately got a call from Rich's heating and they offered to come in and provide a estimate at no cost, which is great, because few other companies i had called asked me to pay close to $150 just to visit and diagnose the issue. I scheduled with them to come in, however, i then got help from Delta faucet customer support and managed to get a replacement part ordered since the faucet was still in warranty, and managing with manual override. Once they send the new solenoid assembly am hoping its an easy fix that i can put in or may have to get a plumber. The reason i wanted to leave a positive reveiw is that i called last minute to cancel the appointment and Rich's heating handled it pleasantly and did not complain about the last minute cancellation i requested. Great professionalism and so i just want to give a shout out to the way you are operating your business."

"A"

"Good plumber, explained well, decent price."

"Project: remove old and install new vanity and slop sink. Excellent work. Very meticulous. My wife was very impressed with how clean they left the bathroom and laundry room."

"Harris could have cared less about client service. We were just a number. And when they knew we would never stay with them, they were rude and refunded nothing. "

"Gold Medal really helped out after our sewer line backed up into our basement. The other pros all wanted us to pay for a camera view first for several hundred. Then the actual cleaning of the line was $500 and up depending on the results of the camera. Gold Medal had a fixed price for cleaning out a sewer line. They came and quickly diagnosed the problem and cleaned it out. Our technician Brett was awesome and even put us in touch with DryTech to assist cleaning up the water damage."

"This company is great. They responded immediately. Their technicians work hard. Team arrived early and completed a whole new AC install in one day. They are experienced, knowledgeable and courteous. They know their job well and cleaned up everything afterwards. I would hire them again without hesitation."

"well there were delays but i forgive that. they did NOT get permits. a new hot water heater was brought and hooked up. But connections were loose and made it inoperable! its taken another plumber and an Electrician to fix what was wrong to actually get hot water. the original cost was $2500. Now add the $500 for 2nd plumber to reinstall the emergency shut off box that was installed improperly. AND an Electrician for $800 To fix the rest. They have not responded to email requesting attention. Technician was great - altho did not know everything necessary to complete my job. this has been a two week nightmare! i am NOT happy!"

"Did not go well at all with Len the Plumber was over charged and feel scammed, Len the Plumber, Technician Len Feldman started approx. 12pm until 3pm most of time going over the cost, taking pictures and finding everything possible that needed to be done and presented 10-page contract. Len Feldman (Technican) assessed the problem that was a leaking outside faucet that he explained froze over the winter and needed to be replaced. While water was leaking he did not turn off the inside valve and requested to have water company (Trenton Water Works) come out and turn off water by the main water line. TWW came out several times but could not find the line and sent out a third construction worker to locate the water line. Meantime Len left his personal contact # and promised to return as soon as the main water line was shut off. When Water Works returned on 6/25 could not reach Len, but was able to locate the main water line Len finally called back and said it would be ok he would be able to turn the water off was currently in Mays Landing that is approx. 65 miles away and could not return 6/25 but would be at my home to complete the job 6/26 am. After 9am no call no Len, I called again several times when finally able to reach him at around 9:30am, said he spoke to Supervisor and could not do anything until the main water line was completely shut off. I called Len the Plumber office spoke to Office Manager Cathy#610-616-3377 she said would try to get someone out asap, by later in the afternoon no return call from Cathy. At this point and 2 days later for an emergency it was time to find another Plumber and I cancelled everything at Len the Plumber. The Plumber came out Friday 6/27 completed the entire job within 1 hour, turned off the inside valve connected to the outside leak immediately as well as water to install the same job Len the Plumber contracted to do that, Len said would take at least 6 hours. Main Water Line never had to be touched!!! I am appalled with Len the Plumber that I could trust thru Angi's List with a good reliable repetition. This company had no consideration about leaving me and my family including my 88-year-old handicapped mother without running water for days, all he was concerned about was how much commission he could make off someone in a vulnerable situation."

"It was ok. Rough inspection was passed."