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"Excellent job.  I have used this service in the past and will continue to call on him for any computer problems I encounter.
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"Called another company originally they asked how old the furnace is and I said about 5 yrs. old (it is 6 yrs old). They informed me that I should get a hold of the company that put it in because it should still be under warranty, which after I looked it was. So I called Service Today to set up an appt. to have them look at it. Andrew came out and with various questions asked I said that the thermostat we have is wifi and that is how we run it. Comcast upgraded the wifi in the neighborhood the day before and it was today I woke up and noticed that the thermostat wifi was not connected to the wifi anymore. He looked into it and noticed that when I put it on heat via by phone app or manually by the wall thermostat, it was turning on the A/C instead and visa versa. He came at a price to me of about $350 to run a diagnostic to find the issue. He did and then he comes back and tells me that the thermostat itself is burn out (I bought the thermostat from them when I had the new furnace installed 6 yrs. ago). Andrew goes to his van and of course comes with only 2 thermostats that he has on hand. One is not wifi and it was $350 or so and the other was $800 which was wifi programmable. He did say we could just go and get one from Best Buy or something but we would have to install it. We decided on the lower cost of the 2. As he was installing it I looked up the retail cost for the same exact one he was putting in (Honeywell T4Pro) and it was $75 at Best Buy. I mean really.........that much of a mark up in cost!!! It is like this company does not understand that we are in a pandemic and that money for so many people is really really tight!! To gouge customers like that. As I sat in my office crying about the cost I let myself get washed into, after a while I asked Andrew why such a big cost increase on the thermostat. He said he has nothing to do with the pricing of items, which I understood. Andrew was a nice guy and just doing his job. I put this gouging at the feet of the company because right now, people have to decide to either pay a heating/electric/etc. bill or pay a company a massive cost to have a thermostat put in. Andrew did take down some wires that were for a humidifier that was on the old furnace prior to installing the new one and also cleaned some dust and lint from the furnace. Will I call these guys again, only if I know that there is something wrong with the furnace that is under warranty still, other then that, I cannot afford them. They were better when they were Airtech. The C rating I gave it has more to do with how nice Andrew was then the company. For the company itself, I give it an F"

"Gas company shut off gas due to leak detection. Mark came out within an hour to repair and get us running again. Excellent work, excellent service."

"Service was within the usual window, and was excellent-focused on work, respectful, answered my questions clearly and was helpful about source of problem with our dishwasher.  Very helpful"

"The company was very responsive when I asked for the service to be refinded.

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"*ORIGINAL POST* Overall we were pleased with the work and the workmen. The removal of the old electrical post in front was a nasty job and was probably more time-consuming than they anticipated. The addition of the exterior outlets was easily accomodated and they spent the time to get them in exactly the right place, which was appreciated. We were especially pleased with the porch re-screening - it's tight and hardly seems to be there now. Our only negative was that some of the painting was just a bit sloppy. The days they were out were very, very hot but they got everything done in a timely manner.

*FOLLOW UP* After about 10-11 months we noticed that the screen on the porch was coming loose, allowing bugs in. We started to call them and they stated that they would get us on the schedule to have someone come out and look at it. This happened several times but we never saw a repair person come out, nor did they call us back. I change my rating to a huge failure - an F - due to the lack of responsiveness, the poor quality of the work and the poor customer service."

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"It went perfect.  They are my go to people and will always request their services as needed!  They did a kitchen addition including a bathroom in 2006 which was also without complaint.  Love these guys!!!
Anita & John
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"Sears' package of services allowed me to worry very little because they coordinated all the trades. Sears has a longstanding reputation for standing behind their products, something I had not found to be true with other contractors I had used in the past. Thecarpenter/job coordinator who did the refacing work was wonderful to work with, making minor modifiations as necessary to fit my needs.  I had not originally intended to purchase new appliances, but Sears offered me such a great discount that I added a new cooktop, double ovens (which required some cabinet modifications), and a dishwasher, which were installed by the carpenter.  He also coordinated the quartz countertop and flooring installations. All of the work Sears did was well done and professional. After the job was completed, I noticed that a door in the den that had to be cut off to accommodate the new flooring was a bit rough, and they sent the carpenter back to fix it within a week. I was somewhat concerned that I would not like the laminate used to reface the wood cabinets, but it has turned out to be very attractive, more durable than wood, and easy to clean.  No one can even find the seams in the quartz countertop or the Congoleum flooring, so I feel that their workmen are very experienced and skilled. I not only would recommend Sears to others, I would use them again for other work."

"Very good. I use them for my rental property as well. Very good. Reliable. Cost is very appropriate for the service."