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John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers. \n \nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

"We first had a virtual call to determine the type of whole house humidifier I would need. We were then given a quote via email. And then one of their professionals came to the house to install it, exactly when they said they would. Everything was very easy and smooth."

Thank you for considering hiring us for your project! At Frank N Frank Mechanical Contracting we pride ourselves on quality work, integrity and competitive pricing. We believe in giving our absolute best, no matter how big or small your project. \n \nWe are experts in our trade, and we will keep you educated and informed throughout the completion of your project. We treat your property like it's our own, with the utmost respect, just like we would our own family! \n \nAs the owner, my aim is to earn a 5-star review on the completion of your project. So, please let me know if at any time we are not living up to earning your perfect 5-star review. \n \nWe look forward to earning your business, so please ask us for references!

You can always count on Frank's Mr. Plumber to get the job done right the first time. \n \nWe offer 24/7 service to our valued customers, including holidays and weekends, because we believe you deserve to live in comfort at all times. Please let us know how we can assist you with your plumbing needs.

"Went very well, fixed my computer quickly, worth the money
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We have used ASTAR for many years to service our central air.  On June 30th we had a bad thunderstorm that sent a power surge through our home and fried our central air, whole house fan and some other outlets.  ASTAR came and we were originally told that it would be approx. 3-4 weeks and take 2 days to install the new system because they were all booked up. We were ok with that since the weather for the next couple of weeks was going to be in the high 70's. 

The following week the weather changed and it was going to be warmer.  Knowing we had no central air ASTAR dropped off at our home, 2 brand new window air conditioners! WOW!  They would have dropped off as many as we wanted but really only needed them for 2 of the bedrooms. Don't know of any other company that would have done that!  Now the following week (7/13) we had totally forgot the we had relatives from out of state coming to spend a week with us (7/22-7/29) and the weather was going to be brutally hot!  We called ASTAR and explained our situation and are happy to report that they came on Saturday, July 18th and did the entire installation in one day!  They put an extra guy on so they could get the job done!  It has been over a month now of hot and humid weather and the system has been on since they installed it! We have noticed that this new system does a better job at keeping the house cool then the old one which was only 10yrs old.  We highly recommend this company and will continue to use them for our preventive maintenance.  We would have given them a rating of A++ if it was offered!

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"The company could not have been more reliable. Estimate was thorough and detailed, installers were prompt, neat, professional, and considerate. They took time to explain all equipment to us. Follow-up inspection was timely and identified two issues needing correction, and that work was immediately addressed and completed."

"We decided to add central air to our house. I called sure-temp as they installed our furnace 4 years ago. Based on my furnace experience, I expected a quote from a polite, professional person and that is exactly what I got. Interestingly enough, I mentioned to the estimator that I felt that Sure Temp was very reasonable with their products and pricing. He said quite bluntly that they were not necessarily the cheapest but that they worked hard to support everything that they sell. To be safe, I had 2 other companies do an assessment. While a month and a half later I have yet to hear from one company, the second was $200.00 more for a similarly featured competitive model. Add the 36 month interest free financing and I am happy. To be honest, the estimators from all 3 companies were professional in their work.
Ok. Back to sure temp. The quote came to me within 2 days. After doing my due diligence, I contacted Sure Temp to confirm, got approved and within a week the install was completed. Talk about fast! The installers arrived early and were pleasant and professional. They cleaned up after themselves very well.
From the initial call through completion, everyone I came into contact with at this firm was never anything but polite, friendly and professional. I would recommend them highly.
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"it went out very good, i was advise to replace the fan pf the central air very soon."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."