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"Cornell made sure someone would be there same day to repair even with a full schedule and delivered on the promise. Extremely pleased with the work performed by Steven. Offered to repair or replace. We chose to replace based on his straightforward explanation of each option. He replaced same day and it was a lot of hard work. Steven was friendly and professional. Great work. I definitely would recommend and use again."

"They installed a water service for me. They did a great job in what was a somewhat difficult job. Mike is knowledgeable and reliable. Good communication and execution of work. The price was competitive and work was done on time. In short my experience was such that I hope to hire them again in the future. Keep up the good work!"

"The main reason we will stop using Reliance’s services: we were promised boiler drains that we never got. Boiler drains do not need washers which is why we wanted them. The job took four days. July 6th we wasted a whole day waiting for service. We called Reliance immediately because we have used their plumbing services for years. We were very disappointed with their service. A plumber was scheduled to come and install two cut offs and replace faucet washers. This plumber promised us two premium quarter turn boiler drains for hot and cold water feeds (we never did get these boiler drains). He recommended replacing the faucet. The plumber did not have all the parts, so we scheduled him to come back July 5th. July 5th the plumber we had spoken to called in sick. Another plumber was assigned to the work. This plumber did not seem to know what the previous plumber had estimated for the job. We showed the new plumber the work order. He went to work. After he had changed the faucets and installed the cut offs, we asked about the quarter turn boiler drains. He said they could not find the parts locally and we did not need them anyway. He recommended replacing the old cement tub. The drain could no longer be hooked up to the old tub. We sheduled him to come back July 6th. We requested the boiler drains again. July 6th. The plumber was scheduled to come between noon and 2:00 pm. The office manager called to say that the plumber could not get there until 2:00-4:00pm. We understand that sometimes rescheduling happens. However, around 4:15 the office manager called again. He wanted to reschedule for Monday. We had been waiting all day and this was the third day. We wanted a plumber to come. The office manager said OK he would send someone. The plumber who was supposed to come called us and said it was too late to come. Could we schedule for Monday. We almost called another plumbing company at this point. We scheduled for early Monday morning. Monday July 9th The plumber came early Monday morning on time. He did not bring the boiler drains. This time he said the boiler drains were to unusual to install and we didnt need them. He redid some of the copper piping because he was installing a new tub. The copper piping has some unusual twists because the new tub was a different size from the concert tub. The plumbing job was professionally done, but it took four days. We paid for broiler drains we never got."

"Mattco has been performing repairs and regular plumbing maintenance at my 116 year old Chicago 2-flat for many years. Over time with experience I have gained trust in Mattco Plumbing to get me out of big jams with the plumbing in this old building. Just recently Matt repaired the 2nd floor toilet drain line in the ceiling above my 1st floor bathroom in a very tight spot. I have had other plumbers walk away from the repair or just wanting to do the band aide repair. Matt was able to replace the entire drain line above the ceiling. I watched him do the repair. It wasn't easy, but he got it done. I have peace of mind because I know the repair will last for ever. I'm in my 50th year working and owning an HVAC company. I know a good technician when I see one. I trust in Mattco Plumbing."

"After trying several home remedies towards the end of a week we decided to secure professional help on a Saturday. Charlie returned our call within minutes and arranged to come towards the end of the day on Saturday. He explained what he was doing, was efficient, discovered and replaced an unrelated rusted pipe and cleaned up the inevitable unrestrained water from nearby surfaces."

"EXCELLENT! The pipe clogged on a SUNDAY AFTERNOON, of course. Water was leaking into our basement! I started looking for someone with 24 hour service, and no one could come out. Then I got a call from IL Sewer and Drain. Joe said he could be out in about an hour, it was already after 4:30 pm. He came out, and was able to unclog our pipe! But upon inspection, the pipe needed to be replaced. He was able to schedule it for the next morning! The work took a few hours, but was all finished and cleaned up! I would not hesitate to hire them again or give them an outstanding reference."

"Right plumber for the job! I had several other plumbers come and offer me quotes for my low water pressure. When Mostapha was invited into my home, he saved the day by repairing my pipes and fixtures. He used his magic to solve the issue under my kitchen sink. I knew this was the right solution because his suggestions, knowledge, and clarity helped me understand the problem. Other plumbers had offered me quotes almost $3,000 more but stated their service might not fix the issue. Mostapha solved my plumbing problems. I would recommend and hire him for any of my plumbing issues."

"Tech performed service per protocols. He informed me that the water line to the attached humidifier was brittle and needed to be replaced. This was an expensive repair but I was offered a discount. Per their points inspection, the Tech verified that there was no gas leak from my water heater. The thermostat was not inspected since it is functioning and we are observing COVID recommendations. I was given a five-hour window for the Tech to arrive. This is the longest time frame ever. I assume that the extra COVID procedures are the reason. The Tech was professional and respectful of home COVID measures."

"We have seen many companies handle this major sewer repair and installation of a clean out station in our neighborhood. We've heard how much our neighbors have spent on the project. Before getting the estimate and having the work done, we were expecting a nightmare. Excel Plumbing was amazing from start to finish. Many of our neighbors have commented how excellent the process seemed to go. Customer service from the very beginning was always on top of everything. They took care of all the paperwork and permitting requests so quickly that the work was started the very next day after contacting them at 5pm the night before! Excellent efficiency. Our yard is beautifully landscaped and the care the workers exercised in doing the excavating was beyond meticulous. They prepared the area with plywood and dug out a perfect ditch. Put in the proper pipes and power cleaned all the lines. They fenced off the work while we had to wait for the village to approve the work. All the neighbors were very impressed by this safety measure and so were we. The work was approved and they replaced all the clay and the preserved top soil just so. Lastly, the put the sod back on that they had removed perfectly to reuse when they were done. Incredible job and incredible price. When they left, it was as if no work had been done out there. We have had neighbors who have had a mess for months after the work was done. We have told all our neighbors who we used and would recommend Excel to everybody."

Duane Blanton Plumbing, Sewer, Heating & Cooling has been serving Chicagoland and surrounding areas since 1988. Over 30+ years, we've developed the kind of service that surpasses expectations: a motivated team built on providing full-service support for your home, be it repair, maintenance or install. Our team licensed and certified technicians will guide you through every step of the process, from the initial phone call to service completion. This kind of reliability, transparency, professionalism and customer involvement allows us to develop long-lasting relationships with our clientele.